In a conference room at its headquarters in Washington, the U.S. Justice Department on Thursday held a first-of-its-kind training session for law enforcement officials on how they can better serve the transgender community.

Deputy Attorney General James M. Cole, in opening remarks, said Thursday’s session represented the launching of an ongoing nationwide series of similar training sessions designed to educate the nation’s law enforcement establishment about problems and needs of trans people.

“At its most basic level, the new training will provide tools to enhance an officer’s ability to build partnerships with community members and to work with fellow citizens, who share a commitment to public safety,” Cole told the gathering.

Cole and other DOJ officials said the department’s Community Relations Service, which was established under the famed U.S. Civil Rights Act of 1964, developed the trans training program with input from representatives of the LGBT community.

LGBT community members, including D.C. trans activist Ruby Corado, were among those attending the March 27 session.

“We heard you when you told us that we needed to establish a foundation of trust between those who serve and protect the public and those in the LGBT communities – particularly the transgender community – who are disproportionately the victims of hate violence,” said Cole.

Among those who helped develop the training program and who were scheduled to give a presentation at the session were Major Irene A. Burks of the Prince George’s County, Md., Police Department; and Diego Miguel Sanchez, a veteran trans advocate, legislative assistant to former U.S. Rep. Barney Frank (D-Mass.) and current National Director of Policy for Parents, Families, and Friends of Lesbians and Gays (PFLAG).

Also scheduled to give a presentation at the session was Harper Jean Tobin, an attorney and Director of Policy at the National Center for Transgender Equality.

Sgt. Brett Parson of the Metropolitan Police Department of D.C., who formerly headed the division that oversees the department’s Gay and Lesbian Liaison Unit, assisted in developing the trans training program. Parson was scheduled to be one of the instructors at the March 27 training session but had to cancel his appearance due to a scheduling conflict, people familiar with the event said.

Also attending the training were D.C. police Sgt. Matthew Mahl, the current supervisor of the Gay and Lesbian Liaison Unit, and Officer Justin Markiewicz, a member of the unit.

DOJ officials limited news media attendance of the event to the introductory remarks by DOJ officials. DOJ spokesperson Emily Pierce said the training itself was closed to the media because it involved role-playing exercises that could make participants uncomfortable under the glare of the press.

A statement released by the DOJ says the trans training program will become an important component of the DOJ’s Community Relations Service, which, among other things, helps communities develop strategies to prevent and respond to violent hate crimes committed on the basis of a victim’s sexual orientation and gender identity as well as other factors such as race, religion, and national origin.

The trans training program “will hereafter be facilitated around the country by CRS (Community Relations Service) regional personnel and local volunteer experts in communities that are experiencing hate violence and wish to better respond and prevent such incidents against transgender persons,” the statement says.

It says that in addition to its D.C. headquarters, the Community Relations Service has 10 regional offices and four smaller field offices that serve all 50 states and U.S. territories.

“The training resources that CRS (Community Relations Service) has created (with input from law enforcement leaders and transgender advocates) is intended to assist communities across the country and law enforcement agencies wishing to improve their understanding of and work with the transgender communities they serve,” according to the statement.

Trans activists across the country, including those in D.C., have reported widespread incidents of police mistreatment of trans people. D.C. Police Chief Cathy Lanier has been credited with putting in place policies and procedures for officers to treat transgender residents with respect and sensitivity.

Despite these policies, trans advocates says incidents of insensitivity by officers, while declining, continues to surface.

“We understand when you shared the worst possible – and frankly unacceptable – outcome that the transgender community could face,” said Cole at the training session in Washington. “Based on the community’s fears about law enforcement’s support and perceptions, too many of you in the transgender community simply didn’t report incidents of crime brought to bear against you,” he said.

“This is not a result that can or will be tolerated by the Justice Department, and it runs counter to the very role your community public safety officials want to promote,” said Cole.

Cole acknowledged, however, that the trans training program would likely be utilized mostly by “forward-thinking chiefs of police, sheriffs, and other public safety professionals who opt to participate” in the program.

Tony West, DOJ’s associate attorney general, and Grande H. Lum, national director of the department’s Community Relations Service, also spoke at the training.