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Trevor Project responds to reports of staff dissension, union busting

Non-profit disputes accusations of drop in service quality

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The Trevor Project, a non-profit that works to end suicide among LGBTQ youth, responded to a recent Washington Blade report alleging widespread staff dissension, union busting, and other challenges, acknowledging it needs to improve the working environment for its crisis counselors, but disputing many of the other allegations made by nearly a dozen current and former senior employees.

The Blade story, published on Aug. 10, further alleges long wait times for distressed callers and some former staffers said the organization grew too quickly, resulting in a drop in service quality.

“A lot of us were joking that it was the most corporatized nonprofit that anyone has ever worked for,” said a former mid-level employee who spoke on condition of anonymity. “It was very money driven, very growth, growth, growth.”

But a former Trevor official responded, saying that the growth enabled Trevor to help more youth in crisis and that significant changes were made to improve service. Trevor declined to make senior leadership available for interviews for the Aug. 10 story nor would sources speak with attribution for this story.

Specifically, a Trevor spokesperson said the organization made the following changes:

  • Shifting Clinical Operations’ focus to prioritize quality, sustainability, and impact instead of growth;
  • Transforming the staffing model across lifeline and digital crisis services to address overnight understaffing, inaccurate workforce planning, and unrealistic goals;
  • Increasing pay and wellness benefits for Clinical Operations staff.

The changes have resulted in a decrease in abandonment rates across services, the spokesperson said, noting the organization has the highest level of accreditation from the American Association of Suicidology.

Staff concerns led to the Friends of Trevor United union to begin organizing in early 2022. Gloria Middleton, president of the Communications Workers of America Local 1180, under which Friends of Trevor is organized, said Trevor opposed the union. While union organizers were in talks with Trevor, the organization began laying off workers. The union condemned that, calling it “union busting,” and said that Trevor intentionally gave the union very little time to respond.

The Trevor spokesperson disputes this, saying the union didn’t form until 2023.

“We voluntarily recognized the union in approximately six weeks,” the spokesperson said. “… We communicated to staff immediately to acknowledge the recognition request and said that we respect employees’ right to unionize; when Trevor recognized the union, we communicated to staff again that we were pleased to share that information.”

Crisis counselor Rae Kaplan told the Blade she was fired by Trevor for reacting with emojis during an all-staff meeting, another accusation that Trevor disputes.

The Trevor spokesperson said Kaplan was a contractor at Insight Global, not a staff member, therefore, Insight Global informed Rae of the separation.

“Nobody’s role was reduced, nor would be, for using Google Meet reactions or emojis,” the Trevor source said.

Trevor’s CEO and co-founder Peggy Rajski is a straight, white cisgender woman and sources told the Blade that the C-suite is almost entirely white and cisgender.

“I think there needs to be a permanent CEO who is LGBTQ+,” said Preston Mitchum, who served as a director of advocacy and government affairs at Trevor before he quit in February. “And in my opinion, one who is a person of color, or at least someone who actively understands intersectional framework and how to have these culturally important clinical conversations of competence and responsibility to specific communities.”

But Trevor claims it prizes diversity among its executive team and that the team is composed of “experienced leaders, including: eight women (seven who are cisgender, one who is transgender); four men (three who are cisgender, one who is transgender); in addition, seven are BIPOC.” Additionally, in the last few years, Trevor has created the organization’s first affinity groups: Black@Trevor, Trans@Trevor, AAPI@Trevor, Latinx@Trevor, and Disability@Trevor, the source noted.

Trevor also takes issue with allegations that it had lax policies governing staff spending. One source told the Blade, “there were no policies around spending,” while another insisted that the organization did not even have a per diem policy in place for employee travel.

“Like any organization, we have policies and approval processes around expenses such as travel, meals, business spending, etc., as well as annual budgeting,” the Trevor source said, adding that the per diem policy is spelled out in an employee handbook.

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Federal Government

RFK Jr.’s HHS report pushes therapy, not medical interventions, for trans youth

‘Discredited junk science’ — GLAAD

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HHS Secretary Robert F. Kennedy Jr. (Washington Blade photo by Michael Key)

A 409-page report released Thursday by the U.S. Department of Health and Human Services challenges the ethics of medical interventions for youth experiencing gender dysphoria, the treatments that are often collectively called gender-affirming care, instead advocating for psychotherapy alone.

The document comes in response to President Donald Trump’s executive order barring the federal government from supporting gender transitions for anyone younger than 19.

“Our duty is to protect our nation’s children — not expose them to unproven and irreversible medical interventions,” National Institutes of Health Director Dr. Jay Bhattacharya said in a statement. “We must follow the gold standard of science, not activist agendas.”

While the report does not constitute clinical guidance, its findings nevertheless conflict with not just the recommendations of LGBTQ advocacy groups but also those issued by organizations with relevant expertise in science and medicine.

The American Medical Association, for instance, notes that “empirical evidence has demonstrated that trans and non-binary gender identities are normal variations of human identity and expression.”

Gender-affirming care for transgender youth under standards widely used in the U.S. includes supportive talk therapy along with — in some but not all cases — puberty blockers or hormone treatment.

“The suggestion that someone’s authentic self and who they are can be ‘changed’ is discredited junk science,” GLAAD President and CEO Sarah Kate Ellis said in a statement. “This so-called guidance is grossly misleading and in direct contrast to the recommendation of every leading health authority in the world. This report amounts to nothing more than forcing the same discredited idea of conversion therapy that ripped families apart and harmed gay, lesbian, and bisexual young people for decades.”

GLAAD further notes that the “government has not released the names of those involved in consulting or authoring this report.”

Janelle Perez, executive director of LPAC, said, “For decades, every major medical association–including the American Medical Association and the American Academy of Pediatrics–have affirmed that medical care is the only safe and effective treatment for transgender youth experiencing gender dysphoria.

“This report is simply promoting conversion therapy by a different name – and the American people know better. We know that conversion therapy isn’t actually therapy – it isolates and harms kids, scapegoats parents, and divides families through blame and rejection. These tactics have been used against gay kids for decades, and now the same people want to use them against transgender youth and their families.

“The end result here will be a devastating denial of essential health care for transgender youth, replaced by a dangerous practice that every major U.S. medical and mental health association agree promotes anxiety, depression, and increased risk of suicidal thoughts and attempts.

“Like being gay or lesbian, being transgender is not a choice, and no amount of pressure can force someone to change who they are. We also know that 98% of people who receive transition-related health care continue to receive that health care throughout their lifetime. Trans health care is health care.”

“Today’s report seeks to erase decades of research and learning, replacing it with propaganda. The claims in today’s report would rip health care away from kids and take decision-making out of the hands of parents,” said Shannon Minter, legal director of NCLR. “It promotes the same kind of conversion therapy long used to shame LGBTQ+ people into hating themselves for being unable to change something they can’t change.”

“Like being gay or lesbian, being transgender is not a choice—it’s rooted in biology and genetics,” Minter said. “No amount or talk or pressure will change that.” 

Human Rights Campaign Chief of Staff Jay Brown released a statement: “Trans people are who we are. We’re born this way. And we deserve to live our best lives and have a fair shot and equal opportunity at living a good life.

“This report misrepresents the science that has led all mainstream American medical and mental health professionals to declare healthcare for transgender youth to be best practice and instead follows a script predetermined not by experts but by Sec. Kennedy and anti-equality politicians.”




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The White House

Trump nominates Mike Waltz to become next UN ambassador

Former Fla. congressman had been national security advisor

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U.N. headquarters in New York (Washington Blade photo by Michael K. Lavers)

President Donald Trump on Thursday announced he will nominate Mike Waltz to become the next U.S. ambassador to the U.N.

Waltz, a former Florida congressman, had been the national security advisor.

Trump announced the nomination amid reports that Waltz and his deputy, Alex Wong, were going to leave the administration after Waltz in March added a journalist to a Signal chat in which he, Defense Secretary Pete Hegseth, and other officials discussed plans to attack Houthi rebels in Yemen.

“I am pleased to announce that I will be nominating Mike Waltz to be the next United States ambassador to the United Nations,” said Trump in a Truth Social post that announced Waltz’s nomination. “From his time in uniform on the battlefield, in Congress and, as my National Security Advisor, Mike Waltz has worked hard to put our nation’s Interests first. I know he will do the same in his new role.”

Trump said Secretary of State Marco Rubio will serve as interim national security advisor, “while continuing his strong leadership at the State Department.”

“Together, we will continue to fight tirelessly to make America, and the world, safe again,” said Trump.

Trump shortly after his election nominated U.S. Rep. Elise Stefanik (R-N.Y.) to become the next U.S. ambassador to the U.N. Trump in March withdrew her nomination in order to ensure Republicans maintained their narrow majority in the U.S. House of Representatives.

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U.S. Federal Courts

Second federal lawsuit filed against White House passport policy

Two of seven plaintiffs live in Md.

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Lambda Legal on April 25 filed a federal lawsuit on behalf of seven transgender and nonbinary people who are challenging the Trump-Vance administration’s passport policy.

The lawsuit, which Lambda Legal filed in U.S. District Court for the District of Maryland in Baltimore, alleges the policy that bans the State Department from issuing passports with “X” gender markers “has caused and is causing grave and immediate harm to transgender people like plaintiffs, in violation of their constitutional rights to equal protection.”

Two of the seven plaintiffs — Jill Tran and Peter Poe — live in Maryland. The State Department, Secretary of State Marco Rubio, and the federal government are defendants.

“The discriminatory passport policy exposes transgender U.S. citizens to harassment, abuse, and discrimination, in some cases endangering them abroad or preventing them from traveling, by forcing them to use identification documents that share private information against their wishes,” said Lambda Legal in a press release.

Zander Schlacter, a New York-based textile artist and designer, is the lead plaintiff.

The lawsuit notes he legally changed his name and gender in New York.

Schlacter less than a week before President Donald Trump’s inauguration “sent an expedited application to update his legal name on his passport, using form DS-5504.”

Trump once he took office signed an executive order that banned the State Department from issuing passports with “X” gender markers. The lawsuit notes Schlacter received his new passport in February.

“The passport has his correct legal name, but now has an incorrect sex marker of ‘F’ or ‘female,'” notes the lawsuit. “Mr. Schlacter also received a letter from the State Department notifying him that ‘the date of birth, place of birth, name, or sex was corrected on your passport application,’ with ‘sex’ circled in red. The stated reason was ‘to correct your information to show your biological sex at birth.'”

“I, like many transgender people, experience fear of harassment or violence when moving through public spaces, especially where a photo ID is required,” said Schlacter in the press release that announced the lawsuit. “My safety is further at risk because of my inaccurate passport. I am unwilling to subject myself and my family to the threat of harassment and discrimination at the hands of border officials or anyone who views my passport.”

Former Secretary of State Antony Blinken in June 2021 announced the State Department would begin to issue gender-neutral passports and documents for American citizens who were born overseas.

Dana Zzyym, an intersex U.S. Navy veteran who identifies as nonbinary, in 2015 filed a federal lawsuit against the State Department after it denied their application for a passport with an “X” gender marker. Zzyym in October 2021 received the first gender-neutral American passport.

Lambda Legal represented Zzyym.

The State Department policy took effect on April 11, 2022.

Trump signed his executive order shortly after he took office in January. Germany, Denmark, Finland, and the Netherlands are among the countries that have issued travel advisories for trans and nonbinary people who plan to visit the U.S.

A federal judge in Boston earlier this month issued a preliminary injunction against the executive order.  The American Civil Liberties Union filed the lawsuit on behalf of seven trans and nonbinary people.

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