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Successful contracting

Take your time, conduct research before hiring workers

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Be sure to spend an hour getting to know a contractor before hiring him or her for your job.

By SCOTT SIEGAL
Special to the Blade 

Over the last decade, the largest trade publication (Remodeling Magazine) has conducted surveys of homeowners who have recently performed home improvement projects. According to the results, almost half of the respondents would not recommend their contractor. This means that if you are contemplating any type of home improvement work, you are at great risk, even if the contractor was referred to you.

All construction projects end with the customer being either satisfied or dissatisfied.  There are clear-cut patterns in both the satisfied and dissatisfied situations. The following information is intended to help you identify the telltale patterns so that you better understand the contracting process.

If you do your homework and take the time to make the proper decisions, you will be one of the satisfied owners and not one of the victims. Generally, most dissatisfied construction project victims limited their focus to the following two questions:

“How much will the project cost?” and “When can the work get started?”

However, many authorities have suggested focusing on other questions before awarding your project to anyone. There is a lot to learn before awarding your project, such as, what products are available and which procedures to use. Therefore, it is vital to know that you can rely on the contractor you choose to give you good advice about those products and procedures that may be new to you. The critical factor in a successful contracting project is selecting the right contractor.

In order to select the right contractor, it is necessary to evaluate what I call the 4Ps of owner protection:

Problems: What are the problems that are causing the need for construction?

Products: What products and procedures solve those problems?

People: Who is the contractor to install the products and how do you qualify him/her?

Price: How do you determine if the price quoted is fair and competitive?

You should evaluate your contractor as carefully as you would choose your doctor or lawyer. You will want to select a contractor who can perform the work to your expectations and satisfaction. I will try to highlight some very straightforward questions that you should ask contractors in order to protect yourself from the nonprofessional or unqualified contractor. A professional contractor will have no problem working with you to answer these questions so that you can proceed with trust and confidence.

First, allow yourself a minimum of one hour to sit down with each contractor. You need to explore the problems, products and prices. You will be surprised at how many options and questions can be discussed with a professional contractor. This hour of getting to know and qualify your contractor can save endless hours of time dealing with dissatisfaction.

Question 1: What is the full name and address of the company?

Reject a contractor without a permanent place of business. Visit the contractor’s place of business. Does it appear that the equipment, manpower, and wherewithal is available to complete your project in a professional and timely manner?

Question 2: Does the contractor carry insurance and is the coverage adequate?

Reject the contractor without proper and adequate insurance. You should have them provide you a Certificate of Liability and workers’ compensation insurance. Verify with the insurance agent that the coverage is still in effect and for the type of work you are contracting.

Question 3: Is the company a licensed contractor?

Licensing is required in Washington D.C., Maryland and Virginia. Each jurisdiction has its own requirements. Reject a contractor that doesn’t have a valid license.

Question 4:  Is the contractor a member of a trade association and in good standing?

Contractors that are members of trade associations get training and up-to-date industry information that prove they are committed to their trade.

Question 5: How long has the contractor been in business?

Needless to say, the more experienced the better. Less than five years is often a telltale sign of an unstable business. Most contractors (96 percent) fail within the first five years.

Question 6: What is the contractor’s track record for handling complaints?

Many quality contractors with thousands of completed projects are exposed to disputes. The question is not if they have had disputes, but what was done about the dispute after it occurred.

There are many more questions, but I hope that this information helps you make a wise contracting decision. This may seem like a lot of work, but if you ever had a bad contracting experience, or know someone who has, you can appreciate the value of the time spent evaluating your contractor.

Scott Siegal is president of Maggio Roofing. Reach him at 301-891-1390 or  [email protected].

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PHOTOS: National Champagne Brunch

Gov. Beshear honored at annual LGBTQ+ Victory Fund event

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Gov. Andy Beshear (D-Ky.) speaks at the LGBTQ+ Victory Fund National Champagne Brunch on Sunday, April 19. (Washington Blade photo by Michael Key)

The LGBTQ+ Victory Fund National Champagne Brunch was held at Salamander Washington DC on Sunday, April 19. Gov. Andy Beshear (D-Ky.) was presented with the Allyship Award.

(Washington Blade photos by Michael Key)

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PHOTOS: Night of Champions

Team DC holds annual awards gala

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Team DC President Miguel Ayala speaks at the Night of Champions Awards Gala at the Georgetown Marriott on Saturday, April 18. (Washington Blade photo by Michael Key)

The umbrella LGBTQ sports organization Team D.C. held its annual Night of Champions Gala at the Georgetown Marriott on Saturday, April 18. Team D.C. presented scholarships to local student athletes and presented awards to Adam Peck, Manuel Montelongo (a.k.a. Mari Con Carne), Dr. Sara Varghai, Dan Martin and the Centaur Motorcycle Club. Sean Bartel was posthumously honored with the Most Valuable Person Award.

(Washington Blade photos by Michael Key)

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Television

‘Big Mistakes’ an uneven – but worthy – comedic showcase

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Taylor Ortega and Dan Levy in ‘Big Mistakes.’ (Photo courtesy of Netflix)

In the years since “Schitt’s Creek” wrapped up its six season Emmy-winning run, nostalgia for it has grown deep – especially since the still painfully recent loss of its iconic leading lady, Catherine O’Hara, whose sudden passing prompted a social media wave of clips and tributes featuring her fan-favorite performance as the deliciously daft Moira Rose. Revisiting so many favorite scenes and funny moments from the show naturally reminded us of just how much we loved it, even needed it during the time it was on the air; it also reminded us of how much we miss it, and how much it feels now like something we need more than ever.

That, perhaps more than anything else, is why the arrival of “Big Mistakes” – the new Netflix series starring, co-created and co-written by Dan Levy – felt so welcome. We knew it wouldn’t be the Roses, but it seemed cut from the same cloth, and it had David Rose (or at least someone who seemed a lot like him) in the middle of a comically dysfunctional family dynamic, complete with a mother who gets involved in town politics and a catty sibling rivalry with his sister, and still nebbish-ly uncomfortable in his own gay shoes. Only this time, instead of running a charmingly pretentious boutique, he’s the pastor of the local church, and instead of a collection of kooky small town neighbors to contend with, there are gangsters.

As it turns out, it really does feel cut from the same cloth, but the design is distinctly different. Set in a fictional New Jersey suburb, it centers on Nicky (Levy) and his sister Morgan (Taylor Ortega) – he openly gay with an adoring boyfriend (Jacob Gutierrez), yet still obsessive about keeping it all invisible to his congregation, and she drudging aimlessly through life as an underpaid schoolteacher after failing to achieve her New York dreams of show biz success – who inadvertently become enmeshed in a shady underworld when a gesture for their dead grandmother’s funeral goes horribly awry.

They’re surrounded by a crew of equally compromised characters. There’s their mother Linda (Laurie Metcalf), whose campaign to become the town’s mayor only intensifies her tendency to micromanage her children’s lives; Yusuf (Boran Kuzum), the Turkish-American mini-mart operator who pulls them into the criminal conspiracy yet is himself a victim of it; Max (Jack Innanen), Morgan’s live-in boyfriend, who pushes her for a deeper commitment and is willing to go to couples’ therapy to prove it; Annette, his mother (Elizabeth Perkins), who lends her society standing toward helping Linda’s campaign against a misogynistic opponent (Darren Goldstein); and Ivan (Mark Ivanir), the seemingly ruthless crime boss who enslaves the siblings into his network but may really be just another slave himself. It’s a well-fleshed out assortment of characters that helps our own loyalties shift and adapt, generating at least a degree of empathy – if not always sympathy – that keeps everyone from coming off as a merely “black-and-white” caricature of expectations and typecasting.

To be sure, it’s an entertaining binge-watch, full of distinctive characters – all inhabiting familiar, even stereotypical roles in the narrative – who are each given a degree of validation, both in writing and performance, as the show unspools its narrative. At the same time, it makes for a fairly bleak overall view of humanity, in which it’s difficult to place our loyalties with anyone without also embracing a kind of “dog eat dog” morality in which nobody is truly innocent – but nobody is completely to blame for their sins, anyway.

In this way, it’s a show that lets us off the hook in the sense that it places the idea of ethical guilt within a framework of relative evils, as it permits us to forgive our own trespasses by accepting its “lovably” amoral characters, each of whom has their own reasons and justifications for what they do. We relate, but we can’t quite shake the notion that, if all these people hadn’t been so caught up in their own personal dramas, none of them would have ended up in the compromised morality that they’re in.

However, it’s not some bleak morality play that Levy and crew undertake; rather, it’s more an egalitarian fantasy in which even “bad” choices feel justified by inevitability. Everybody’s motivations make enough sense to us that it’s hard to judge any of the characters for making the choices – however unwise – that they do. In a system where everyone is forced to compromise themselves in order to achieve whatever dream of self-fulfillment they may have, how can anybody really blame themselves for doing what they have to do to survive?

Of course, all things considered, this is more a relatable comedy than it is a morality play. As a comedy of errors, it all works well enough on its own without imposing an ideology on it, no matter how much we may be tempted to do so. Indeed, what is ultimately more to the point is how well this pseudo-cynical exercise in the normalization of corruption – for that is what it really about, in the end – succeeds in letting us all off the hook for our compromises.

In the end, of course, maybe all that analysis is too deep a dive for a show that feels, in the end, like it’s meant to be mostly for fun. Indeed, despite its focus on being dragged into the shady side of life, the arc of its messaging seems to be less about a moralistic urge toward making the “right” choice than it is a candid recognition that all of us are compromised from the outset, often by choices we only force upon ourselves, and that’s a refreshing enough bit of honesty that we can easily get on board.

It helps that the performances are on point, especially the loony and wide-eyed fanaticism of Metcalf – surely the MVP of any project in which she is involved – and the directly focused moral malleability of Ortega; Levy, of course, is Levy – a now-familiar persona that can exist within any milieu without further justification than its own queer relatability – and, in this case, at least, that’s both the icing on the cake and substance that defines it. That’s enough to make it an essential view for fans, queer or otherwise, of his distinctive “brand,” even if he – or the show itself – doesn’t quite satisfy in the way that “Schitt’s Creek” was able to do.

Seriously, though, how could it?

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