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BestBus steers market

Pioneering business fuels success, expansion with commitment to service

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Asi Ohana, Richard Green, BestBus, gay news, Washington Blade
Asi Ohana, Richard Green, BestBus, gay news, Washington Blade

BestBus co-founders Asi Ohana and Richard Green are celebrating seven years of the successful business this month. (Washington Blade photo by Michael Key)

Less than a decade ago, the launch of independent bus services providing low-cost travel between D.C. and New York City was an evolving and unreliable transit option. Two local entrepreneurs set out to correct deficiencies plaguing prior start-ups.

Now named BestBus, co-founders Asi Ohana and Richard Green pioneered many of the protocols and amenities later adopted by others. Eliminating the practice of overbooking due to chronic no-shows with the introduction of guaranteed seats and advance ticketing, no longer would frenzied first-come curbside ā€œcattle callsā€ leave passengers stranded. From a starting date that sold out three weeks in advance on the wildfire word-of-mouth promise of enhanced service, BestBus has continued to set the standard for customer satisfaction.

That distinction has fueled the long and strong marketplace popularity of BestBus as an industry leader and has allowed the enterprise to expand pick-up stops and travel destinations. Formerly known as ā€œDC2NYā€ until a recent rebranding reflecting new service locations, an enduring commitment to customer service and traveler enjoyment has been as much a key to the companyā€™s success as a full tank of diesel.

Offering convenient and affordable travel, BestBus is the discriminating riderā€™s choice. Often referred to as the ā€œupscale bus,ā€ the company counts among its clientele professionals from local corporations and trade associations to political staffers and luminaries toiling in the White House and on Capitol Hill. Bookings are available on weekdays and weekends, with variable low-cost competitive rates.

The company pioneered on-board WiFi service and at-seat electrical outlets, complementary bottled water, and passenger voting on whether to watch a movie and schedule a rest stop. Critical to this type of enterprise, a singular focus on maintaining immaculate interiors and well-stocked bathrooms earned patron acclaim. Utilizing charter coach buses, cooperatively trained accredited drivers and on-call relief operators for all routes ensures both customer comfort and a spotless safety record.

Celebrating its seventh anniversary this month, BestBus now serves six cities with 10 routes, including seasonal service to the Delaware beach towns of Rehoboth and Dewey from both Washington and Manhattan. Building on the five-year popularity of its two-way sun-and-sand transport from the District, last year BestBus inaugurated service from NYC.

ā€œWe always had requests for service from New York to the Delaware beaches,ā€ says company president Ohana, ā€œbut were surprised how quickly it took off.ā€ Ohana and his now-husband Green, company CEO, rode one of their buses in last weekendā€™s New York Pride Parade ā€“ as they did last month in D.C. The Logan Circle couple of more than eight years will celebrate their one-year wedding anniversary the same week they commemorate the annual inauguration date of the only gay-owned bus business.

This week, BestBus general manager Avi Cohen opens a new Dupont Circle operations office at 2029 P St., N.W., as BestBus prepares to expand service stops. Designated bus stops off Dupont Circle and at Union Station in Washington, Times Square in Manhattan, Vienna/Fairfax and Franconia/Springfield Metrorail stations in Virginia, and its seasonal dual beach destinations will soon include new service stops in Manassas, Silver Spring and Baltimore.

BestBus plans to add destination cities Philadelphia and Boston in coming months. Green, a recently retired 27-year veteran of global corporate hotel sales, notes that ā€œplanned, gradual growth and service expansion was always part of our vision.ā€

VIP and regular memberships offering high-value frequent-rider discounts and booking deals are available on the companyā€™s website. Most BestBus riders purchase tickets online or on mobile devices.

Whether planning a last-minute trip or an affordable alternative to the hassle of driving or the expense of the train, BestBus distinguishes itself with each mile and every happy traveler.

Mark Lee is a long-time entrepreneur and community business advocate. Follow on Twitter @MarkLeeDC or reach him at [email protected].

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Real Estate

The new kids on the block

Homeowners now entering market on own terms

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(Photo by Maridav/Bigstock)

As interest rates begin to cool off for the first time in a few years, prospective ā€œfirst time homebuyersā€ may have their wheels spinning again about whether itā€™s a good idea to buy a home. Still, the idea of home ownership may feel out of reach for some; historically, the prevalence of homeowners has been low in certain subsets of the population. It wasnā€™t until the 1900ā€™s that laws were enacted to grant women and people of color equal access to property ownership:

1968: The Fair Housing Act prohibited discrimination in home buying, homeownership, and rental real estate based on sex, race, religion, and other protected classes. 

1974: The Equal Credit Opportunity Act (ECOA) prohibited discrimination in consumer credit practices based on sex, marital status, and other factors. This made it easier for women to buy homes by allowing them to apply for loans and credit without a male co-signer. 

Even with these laws in place, socioeconomic disparities and lack of access to generational wealth have slowed progress in this area. Generational wealth occurs when resources are passed on to family members when the family homeowner or the head of household passes away. In areas like D.C. this type of asset can be worth hundreds of thousands of dollars, and can be used to pay off student loans, help younger members of the family purchase their first or second homes wherever they live, or be invested in other ways. 

While this may have been the key to buying property in the past, people today are pursuing homeownership for themselves and their own means ā€” especially women. Many real estate agents in the D.C. metro area can testify that they are working with individuals who are the first in their family ā€” and often the first woman in their family ā€” to buy a home. The days of waiting until marriage to invest in property are slipping away; these days people marry later, may not stay married, or may choose not to marry at all. ā€œI didnā€™t consider buying a home at first, because I didnā€™t really see myself as a ā€œtypicalā€ homeowner; I was single and wasnā€™t sitting on a stockpile of cash,ā€ says Jordyn White, a D.C. resident who bought her first home at 29. ā€œA trusted friend encouraged me to explore first-time homebuyer programs, and Iā€™m glad I did. My monthly mortgage payment is similar to what I would likely pay to rent in the same area, and now I have created a path to generational wealth for my children.ā€

The rates of homeownership for people of color and women are steadily rising. A 2023 Pew Research Center survey using 2022 census data found that single women owned 58 percent of the nearly 35.2 million homes owned by unmarried Americans, while single men owned 42 percent. Single homeowners have peace of mind in knowing that they own assets by themselves.  

Compass real estate agent Katri Hunter has helped many of her clients buy their first home. She reports, ā€œI find more and more that I have single clients that approach me in their early/mid-30’s and say that they thought they would be buying their first property with a significant other and then decided to take things into their own hands ā€¦ I tell people all the time to consult an estate planner when and if they do decide to get married to discuss pre-marital assets and keeping those in their own name. I think people really take more pride and ownership buying property on their own rather than something they dread.ā€

Katri Hunter can be reached at [email protected]. JosephĀ Hudson is a referral agent with Metro Referrals.Ā He can be reached at 703-587-0597 orĀ [email protected]

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Real Estate

Ensuring safer water in rentals with ā€˜Lead Free DCā€™ initiative

An excellent opportunity for landlords to replace old service lines

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Clean drinking water is essential and as a landlord there are programs to assist. (Photo by gamenacom/Bigstock)

Maintaining a safe and healthy environment for your tenants is a top priority as a landlord in the District of Columbia. One critical aspect of this responsibility is ensuring the water in your rental properties is free from lead contamination. The “Lead-Free DC” initiative, led by DC Water and supported by the District of Columbia, offers an excellent opportunity for landlords to replace old lead service lines and contribute to the broader effort of safeguarding public health.

Why Lead-Free Water Matters

Lead exposure is a serious health concern, particularly for young children and pregnant women. However, even in rental properties where no small children currently reside, lead in drinking water poses an ongoing risk to all occupants. Long-term exposure to lead can lead to various health issues, including cognitive impairment, cardiovascular problems, and developmental delays. As such, addressing lead pipes is not just a matter of compliance but a strategic investment in the long-term value and safety of your property.

Resources Available to Landlords

The District of Columbia, through DC Water’s “Lead-Free DC” initiative, provides several resources to help landlords replace lead service lines:

1. Free Pipe Replacement: DC Water offers free replacement of lead pipes on public property, such as the pipes running under streets and sidewalks. This service is available to all property owners, including landlords, and significantly reduces the cost burden of making your rental property lead-free.

2. Partial Replacement Assistance: For lead pipes on private property (e.g., those running from the property line to your building), DC Water offers partial financial assistance. The cost to replace these pipes is typically shared between DC Water and the property owner, reducing the overall expense.

3. DC Lead Pipe Replacement Assistance Program (LPRAP): This program specifically helps low-income residents replace lead pipes on their property at no cost. While it primarily targets homeowners, landlords with qualifying properties may also benefit from this program.

4. Federal Programs: The U.S. Environmental Protection Agency (EPA) and the Department of Housing and Urban Development (HUD) provide grants and low-interest loans to property owners for lead hazard reduction, including pipe replacement. These programs can further alleviate the financial burden associated with removing lead from your rental properties.

Strategic Value of Going Lead-Free

Investing in lead pipe replacement is a strategic move that offers significant long-term benefits:

ā€¢ Increased Property Value: As awareness of lead-related health risks grows, properties with modern, lead-free infrastructure are likely to become more desirable and command higher market values.

ā€¢ Tenant Retention and Attraction: Tenants increasingly prioritize health and safety in their living environments. A lead-free property can be a key selling point, helping you retain current tenants and attract new ones.

ā€¢ Regulatory Compliance: As regulations surrounding lead in drinking water continue to tighten, staying ahead of the curve can save you from potential legal issues and costly retrofits in the future.

ā€¢ Community Contribution: By participating in the “Lead-Free DC” initiative, you are not only protecting your tenants but also contributing to the broader effort of making the District of Columbia a healthier place to live.

Understanding Potential Costs

While much of the pipe replacement work is covered by DC Water and other programs, there may be some additional costs to consider. For example, once the old lead pipes are removed, the area where the pipes were accessed might need restoration. This could include patching up driveways, sidewalks, or landscaping around the foundation of your property. Although these costs are relatively minor compared to the health and safety benefits, it’s essential to budget for them when planning the work.

A “No-Brainer” Decision for Landlords

Replacing lead pipes is more than just a necessary updateā€”itā€™s a no-brainer decision that will pay dividends in the long run. The peace of mind that comes from knowing your rental property is free from lead risks is invaluable, and the potential increase in property value and tenant satisfaction makes it a wise investment.

Take advantage of the resources available through the “Lead-Free DC” initiative and other programs to ensure your rental properties offer safe, lead-free water for all tenants, now and in the future.

Further Access Information for Readers:

DC Water – Lead-Free DC Program:

https://www.dcwater.com/resources/lead

This page provides detailed information about the Lead-Free DC initiative, including how to apply for pipe replacements and available assistance programs.

DC Water – Lead Pipe Replacement Assistance Program (LPRAP):

https://www.dcwater.com/lprap

This page offers insights into the Lead Pipe Replacement Assistance Program, focusing on how low-income property owners can receive help in replacing lead pipes.

EPA – Lead in Drinking Water:

https://www.epa.gov/ground-water-and-drinking-water/basic-information-about-lead-drinking-water

This URL covers essential information on the risks of lead in drinking water and federal programs available to help property owners.

Scott Bloom is owner and Senior Property Manager of Columbia Property Management. For more information and resources, go to ColumbiaPM.com.

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Real Estate

Make your home shine this fall

Essential maintenance for LGBTQ homeowners

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Spruce up your fall curb appeal with pumpkins, mums, and other decor. (Photo by Orhan/Bigstock)

As the LGBTQ community continues to thrive and embrace homeownership, itā€™s important to ensure that our homes reflect both our values and our commitment to taking care of our spaces. Fall is the perfect season to focus on essential home maintenance, whether youā€™re preparing to sell or just want to keep your home in top shape. With a few seasonal updates, you can enhance both the beauty and protection of your home as we move into the cooler months. Here are some must-do fall maintenance tips, brought to you by GayRealEstate.com, to make your home shine.

1. Clean Your Gutters and Downspouts

As leaves begin to fall, they often collect in gutters, leading to drainage problems that can cause water damage. Clearing out debris will keep water flowing properly and protect your homeā€™s foundation. Itā€™s a simple task that can make a huge difference in preventing costly repairs later on.

LGBTQ Tip: A well-maintained home is a reflection of pride in ownership. Keep your property in top shape to show the world that your space is a part of the communityā€™s progress and joy.

2. Seal Up Windows and Doors

A drafty home can lead to higher heating bills and discomfort as temperatures drop. Inspect your windows and doors for cracks or gaps and seal them with caulk or weatherstripping to keep the cold out. This also increases energy efficiency, an important consideration as we all work toward more sustainable living.

Pro Tip: This is a great way to save on energy costs, freeing up more budget for community activities or causes you care about.

3. Service Your Heating System

Fall is the perfect time to have your heating system serviced. An efficient system ensures that your home stays cozy throughout the cold months, and prevents any surprise breakdowns during the winter. For those with fireplaces, make sure to have the chimney cleaned and inspected.

LGBTQ Tip: Host friends and chosen family for cozy fall gatherings in a warm, comfortable home thatā€™s ready for the season.

4. Roof and Chimney Check

Inspect your roof for damaged or missing shingles and check your chimney for cracks or blockages. Addressing these issues early can prevent leaks or other damage when snow arrives. Keeping your roof in good condition is key to protecting your homeā€™s overall structure.

Pro Tip: Your home is your sanctuaryā€”ensure itā€™s well-protected, so it remains a safe and welcoming space for all.

5. Spruce Up Your Yard for Fall

Rake up leaves, trim overgrown trees, and plant fall-friendly flowers like mums to keep your home looking vibrant and inviting. A clean, well-maintained yard can also prevent clogged drains and other seasonal issues.

LGBTQ Tip: Curb appeal is a great way to represent pride in your community and personal space. Use fall as an opportunity to refresh your exterior with warm, welcoming touches.

6. Winterize Outdoor Faucets and Sprinklers

Before the first frost, turn off and drain outdoor faucets and sprinkler systems to avoid frozen pipes. Bursting pipes can be expensive to repair, so this simple task can save both time and money.

Pro Tip: Protecting your homeā€™s infrastructure is essential, especially if you plan to host gatherings or events this fall and winter.

7. Upgrade Your Outdoor Lighting

With shorter days ahead, itā€™s important to have sufficient outdoor lighting for both safety and aesthetics. Replace old bulbs with energy-efficient LEDs, and consider adding motion sensors for extra security. This not only brightens your home but also creates a welcoming space for guests.

LGBTQ Tip: Outdoor lighting can also serve as an opportunity to showcase inclusive and seasonal dĆ©corā€”whether it’s rainbow lights for visibility or autumn hues for warmth.

8. Test Smoke and Carbon Monoxide Detectors

Your homeā€™s safety is always a top priority. Be sure to test your smoke and carbon monoxide detectors and replace batteries as needed. This is especially important as you begin to use your heating system more frequently.

Pro Tip: Set a reminder to test detectors regularly. A safe home is a happy home, and itā€™s the foundation of a strong, supportive community.

9. Declutter and Organize Your Space

Fall is the perfect time to declutter and organize your home, particularly as you prepare for holiday gatherings. An organized space not only feels more peaceful but also makes it easier to welcome guests or host events. Donate unused items to local LGBTQ shelters or community centers for those in need.

LGBTQ Tip: Decluttering isnā€™t just about cleaningā€”it’s about creating a space that reflects who you are and what you value. Use this time to curate a home that aligns with your identity and purpose.

10. Add Fall Decor with Pride

As you prepare your home for the fall season, consider incorporating decor that reflects both the beauty of autumn and your unique style. From pumpkins and fall wreaths to rainbow accents, you can create a space thatā€™s both festive and reflective of your pride.

Pro Tip: Balance fall and Pride elements for a personalized touch. Whether you’re hosting friends or simply enjoying a quiet evening, your home should reflect your values and joy.

By following these essential fall maintenance tips, youā€™ll not only boost your homeā€™s curb appeal but also ensure it remains a safe and welcoming space through the changing seasons. Homeownership is a major milestone, and taking care of your home is a powerful way to contribute to the beauty and strength of the LGBTQ+ community.

For more tips on maintaining your home or if you’re considering buying or selling, visit GayRealEstate.com, where we connect you with experienced LGBTQ real estate professionals who understand the importance of community and inclusion. Let’s make this fall your best season yet.

Jeff Hammerberg is founding CEO of Hammerberg & Associates, Inc. Reach him at [email protected] or 303-378-5526.

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