Opinions
Taxicab Confusions: inferior service, regulatory chaos
LGBT riders called ‘top market’ despite occasional hostile treatment
LGBT taxicab customers in Washington represent both a “cherished clientele” and “the No. 1 fare category and customer demographic,” says Larry Frankel, head of both the Small Business Association of D.C. Taxicab Drivers and the industry advocacy group Justice for D.C. Taxis.
Frankel, a gay long-time D.C. taxi driver operating under the moniker “Taxi By Larry,” admits that this doesn’t always appear to be the case. Although the well-known cabbie and high-profile taxi driver advocate has long made serving late-night gay, lesbian, and transgender nightlife and hospitality patrons and employees a priority, he readily acknowledges that — while not commonplace — community members are occasionally subjected to inappropriate treatment or ridicule by a distinct minority of drivers.
Frankel characterizes these often-unpublicized occurrences as “disturbing and isolated” incidents not representative of overall driver attitudes. But periodic media reports and the personal tales of those on the receiving end of such prejudice spread far and fast within the community’s social network.
These instances are, however, only a small measure of the contentious and complex issues continuing to roil — and divide — the fractious taxi industry and swirling around chaotic city government regulatory oversight. None of which well serves a hospitality and tourism dependent national capital.
Unbeknownst to many, D.C. cabbies are independent contractors operating under one of a number of large and small taxi companies. This driver scheme tends to result in a “renegade” environment and an unpredictable rider experience.
Inconsistent efforts by the District to improve customer service standards and enforce regulations are often met with opposition and lingering resentment by the approximately 9,000-plus licensed hackers (not even the city knows how many active licenses are in use). Meanwhile, consumer dissatisfaction with the quality of service festers in the backseat of many a local cab.
It doesn’t help matters that the D.C. Taxicab Commission has been allowed to devolve into a dysfunctional agency worthy of parody by any cable comedy show. An interim chair bouncing around in multiple seats in order to declare a required quorum with no other commissioners present and the forceful removal of media from a recent commission hearing only lend a carnival-like atmosphere to proceedings.
Drivers and riders alike are dismayed, albeit for different reasons.
Most drivers, having abandoned their losing opposition to the meter system mandated by former Mayor Adrian Fenty in 2008 and welcomed by most of the public, complain that the fares now based on time-and-distance result in less income requiring longer shifts and are set too low. However, fares for cross-town trips remain essentially unchanged and the cost of short hauls are justifiably more equitable – although long-distance one-way trips to destinations outside the city are capped at artificially low levels.
Drivers also complain that enforcement by hack inspectors is overzealous, selective, and unfair — and fines are too high. They worry that pending policies to impose a uniform exterior cab color and maximum age of autos will result in new operating costs too expensive to bear.
Tell that to riders long accustomed to cabs of cramped size, inconsistent age and unpleasant condition, despite improvement in the overall safety and condition of cabs in recent years due to stepped-up inspection efforts. Ask a consumer about the all-too-common lack of (or failure to operate) air-conditioning during the summer, fare gouging, poor knowledge of the area, inability to accept payment via credit and debit cards or even produce a legally required fare machine receipt and be prepared for an exaggerated eye roll.
Above all else, drivers fear that Council consideration of legislation to convert the current accept-all-comers licensing protocol to a significantly downsized number under a “medallion” system found in most other cities is a thinly veiled attempt to “corporatize” the industry. They contend this will lead to control by a small number of well-connected large cab companies able to afford the acquisition of a vast majority of licenses over time — eliminating what has historically been a path to individual entrepreneurship for lower-income and minority entrants.
Riders are unsure what to make of medallions, especially given the fact that there are drivers on both sides of the issue (although most are opposed). Will it lead to higher fares, longer wait times for fewer available cabs, a decline in overall service and more service refusals, as some fear?
In the past few days, evidence surfaced that the campaign of Mayor Vincent Gray allegedly “laundered” cash contributions totaling $56,000 — primarily from taxi drivers and cab company interests. Gray’s campaign is also charged with failing to report “in-kind” contributions of more than 6,000 taxi rides providing voters transportation to polling locations. This, of course, is merely the latest embarrassment for a scandal-plagued local leadership class knee-deep in the muck of official impropriety.
Gay D.C. Council member Jim Graham (D-Ward 1) surrendered his oversight of the industry when formerly chair of the Council’s Public Works and Transportation Committee following an FBI sting of his office that ensnared chief of staff Ted Loza. Loza was sentenced on June 28 to an eight-month federal prison term after being found guilty of accepting cash, trips and other gifts from taxi industry sources.
Although not charged with any wrongdoing, Graham strained credulity among many for not reporting Loza’s passing along a cash-stuffed envelope — which Graham did not pocket — or firing him. The incident has likely resulted in final closure for any aspirations Graham had to seek a citywide at-large Council seat.
The bottom line is that cab drivers have largely lost the public’s support. While once sympathetic to the benefit afforded those pursuing employment as sole proprietors, years of poor service, rude treatment, overcharging, crummy cabs and general disrespect for the customer has resulted in a new reality — no one really cares anymore.
They just want a cab system that works and rides well. Even if they’re not sure whether an attempt to professionalize and standardize service via medallions is the right thing to do or will yield the desired results.
One thing is certain: D.C. taxi drivers have finally wasted the last remnants of good will and support riders are willing to easily offer.
Mark Lee is a local small business manager and long-time community business advocate. Reach him at [email protected].
Opinions
Suzanne Goode is not good for Rehoboth Beach
Voters should reject divisive candidate in Saturday’s mayoral election
I understand why some will say I shouldn’t be so negative about a candidate. But the reality is, Suzanne Goode is one person who deserves the negativity. She has shown herself to walk with MAGA Republicans, and that is not the vibe conducive to the welcoming place Rehoboth is today. While I believe there may be a change coming to the country in the mid-term congressional elections, we still see our lives impacted by local mayors, and town commissions, as much as by Congress.
Goode has been a commissioner for two years. Fellow commissioners find her difficult to work with. It isn’t just that she doesn’t agree with them, often on the losing end of 6-1 votes, but she has shown herself to be nasty and insulting to the people she was elected to work with, including city employees.
She has shown she has no real respect for the business community, or for that matter, the truth. She has said of Rehoboth, “They really are in trouble. I never expected to get involved, but once I saw how dysfunctional everything was, that’s what inspired me.” Well Rehoboth is neither in trouble, nor dysfunctional. She lies suggesting Rehoboth is on the brink of bankruptcy, while the truth is, there will be a budget surplus at the end of this budget year, and projected surpluses through 2030. She claims she supports the LGBTQ community but then speaks out in ways that show she really doesn’t. Things like objecting to rainbow crosswalks. I figure that is something she got from Florida Gov. Ron DeSantis, whom she has supported. She said, “Unfortunately, the rainbow crosswalks have potentially reduced the upkeep of conventional crosswalks.” That is not the person we want as mayor of Rehoboth who would oppose spending the very few dollars to maintain the rainbow crosswalks.
She pretends to be more in tune with the community by cleaning up her Facebook page. At one time it showed support for DeSantis, and attacks on Hillary Clinton, President Barack Obama, and the ACA. Sounds very similar to the felon in the White House.
I love Rehoboth Beach. Today it is a place where everyone is welcome. A place where everyone can live in harmony. Where young people from around the world are welcomed for summer jobs, and residents and visitors enjoy learning from them about their lives, and cultures.
Those of you who are older will remember that wasn’t always the case. When I first visited in 1984, I heard the stories about incidents occurring when Joyce Felton and Victor Pisapia opened the Blue Moon, in 1981. Some locals would drive by the patio on Baltimore Avenue, throw eggs, and shout insults at those standing there. People were being beat up on the boardwalk for just being who they were. These, and other incidents, are why Murray Archibald and Steve Elkins co-founded CAMP Rehoboth, the LGBTQ community center. They, supporters, and dedicated volunteers, along with some commissioners, and a supportive police chief, worked hard to make Rehoboth what it is today: A safe and welcoming place for all. CAMP trained police officers to work with those that may be different from themselves. They worked to change Delaware laws. They made it comfortable for members of the LGBTQ community to open businesses here, to move here, and live in a place that not only respected them, but wanted them.
Rehoboth has come too far to elect someone who could take the city backwards. Someone who tried to get her husband elected to the Commission to get another vote. Someone who will try to do it again if she is elected mayor. That is not what Rehoboth is about. People here are better than that. I hope the people of Rehoboth are smarter than that. While we can always disagree on some things, that is only natural, we must do it both honestly, and respectfully. It is unfortunate that Goode does neither.
Suzanne Goode does not in any way live up to her name. Suzanne Goode is really not good for Rehoboth. There are four candidates running for mayor, and they could split the vote enough to let her win. So, I suggest to the voters, coalesce around the person who appears to have the most support at the moment, Susan Stewart, and cast a ballot for her. She will make a positive difference for the city. Electing Stewart as mayor is the way to ensure the Rehoboth Beach we love, will continue to be a wonderful place for all to work, live, and visit, for years to come. Voting takes place on Saturday, Aug. 8, from 10 a.m.-6 p.m. at the Rehoboth Beach Convention Center.
Peter Rosenstein is a longtime LGBTQ rights and Democratic Party activist.
Opinions
Continue to engage in community after Pride month
Parades are performative; we have work to do
Everyone has now had more than a month to recover from Pride 2026. Even for those who have not yet put away all their seasonal rainbow paraphernalia or are still finding glitter in unexpected places, June is now a memory; hence, community members and allies have work to do.
The LGBTQ community of Washington, D.C., and the DMV region, is not defined (or limited) by any specific month, annual event, or organization. There is no singular agenda, arbiter, or leader. Considering the efficacy of some organizations and the competency and integrity of certain individuals, that is a good thing. This creates more opportunities for more people.
June is Pride month, but some LGBTQ celebrations in D.C. happen annually in May. Others, including several in Maryland and Virginia, occur on dates in July through October. Regardless of scheduling, the planning process begins (or at least should begin) immediately following the current year’s festivities. With the end of the fiscal year rapidly approaching, time is of the essence. It behooves organizers not to wait until January or the spring to secure funding.
Money is one thing all nonprofits and community organizations need, especially those without corporate sponsorship. A donation or sponsorship of any amount can make the biggest impact if the recipient is a new or smaller organization. Also, be intentional with your spending; patronize LGBTQ businesses, purchase tickets to LGBTQ events, and subscribe to or advertise with LGBTQ media. If organizing events, book local LGBTQ performers, DJs, and hosts/emcees, and offer free resource tables to organizations when you can.
Donating your time and talents can also be impactful, especially to organizations without salaried staff. Some LGBTQ organizations need people for events, and others need help with data entry or miscellaneous administrative tasks. Outdoors, indoors, or online, you can help with something that limited staff or volunteers have put on the proverbial back burner, such as updating graphics or a website. If you seek a leadership role, there are often opportunities to become a board member of a local LGBTQ organization. At the very least, make an effort to like and share information about events, fundraising, and calls for volunteers on social media.
For some people, looking beyond LGBTQ organizations may be a good use of their time and energy. Help create the inclusion that may be missing from “mainstream” organizations. With this being an important election year, registering voters, working at a polling location, or supporting a candidate might be the best use of your time for the next several months.
Whatever inquiries you make, don’t expect immediate responses, immense gratitude, or an enthusiastic welcome. (Unless you contact Team Rayceen Productions; I try to provide all three.) Many organizations have poor communication, often because of personnel limitations or inquiry volume, so your email or DM may not be answered quickly, or at all. Some “groups” are essentially run by an individual, so be patient and, when necessary, persistent.
That leads to something else very important to consider: whether an organization is worthy of your time, talents, and/or money.
Reviewing a website and reading a mission statement is a good start, but that is just a starting point. What is their reputation? What have they accomplished? Do they put their resources to good use?
If they are a tax-exempt organization, information such as their revenue and executive compensation is available on the ProPublica Nonprofit Explorer website. The Charity Navigator website provides additional data and tools. However, the most helpful information may come from members of the community.
Unfortunately, some individuals use their positions to enrich themselves. One such person sits in prison today. Despite receiving numerous accolades and positive media coverage, many people had an idea that something was amiss long before charges were filed. Not that embezzlement, fraud, or other shenanigans are commonplace, but it certainly happens. Look out for red flags. Be leery if asked to sign a non-disclosure agreement. Remove yourself from uncomfortable or inappropriate situations. Report inconsistencies, irregularities, and unethical behavior. Demand transparency and accountability. Don’t let your interest in helping your community lead to your reputation being sullied by association.
If you are unable to find an organization you want to support, consider starting your own. Create whatever it is you cannot find. Start small; your focus could be helping people in need, organizing community events, or forming an activity group. You could create programming for LGBTQ History Month in October. If you want a new Pride month event in your county, town, or neighborhood, start planning now. (Shameless Plug: Rayceen Pendarvis, Empress of Pride, is available for booking.)
Pride should be more than parties and parades, but I hope those things motivate people to be more involved in their communities. The LGBTQ community and its members exist 12 months a year. Whatever your schedule and capacity may be, there is probably something you can do to help.
Zar is a mononymous D.C.-based LGBTQ community advocate, speechwriter, and songwriter who co-founded and served as creative director for Team Rayceen Productions.
Opinions
BLADE ENDORSEMENT: Susan Stewart for mayor of Rehoboth Beach
Voters should reject Suzanne Goode’s crass bullying and elect city’s first out mayor
Voters in Rehoboth Beach head to the polls on Aug. 8 to elect a new mayor and the choice couldn’t be more obvious.
Susan Stewart is a smart, effective Commissioner with a background in finance who happens to identify as part of the LGBTQ community, which would make her the first openly gay Rehoboth mayor if elected. Stewart has worked as an attorney and later a financial services adviser at major banks and brokerage firms. In 1996, she founded her own financial advisory firm. She currently works as a financial adviser and senior vice president with The StewartGroup, RBC Wealth Management. She also serves on the Rehoboth Beach Commission and has served on the Planning Commission and the Mixed-Use and Stormwater Utility Task Forces. She has a deep knowledge of the inner workings of the city, including budgeting and development along with an appreciation for what makes Rehoboth special — its natural beauty, walkability, and charming character.
“Rehoboth Beach has important opportunities ahead,” Stewart says on her campaign website. “From infrastructure improvements and stormwater solutions to commercial revitalization and responsible growth, the decisions we make today will shape our city for decades. I am committed to helping Rehoboth Beach move forward.”
Stewart is our choice for mayor. She would represent the city well as it looks to the future with the retirement of Mayor Stan Mills, who has served for six years in that role after 12 years as a Commissioner.
There is a special urgency to the election this year with the mayoral candidacy of fellow Commissioner Suzanne Goode, a divisive figure whose emails have raised serious questions about her judgement and legitimate concerns about where she stands on LGBTQ issues.
Controversy erupted in March when Stewart outlined allegations that Goode used derogatory language in emails, particularly toward City Manager Taylour Tedder.
“All of our emails are public information under FOIA,” Stewart told the Blade in a recent interview. “I simply asked the city to link them on the website, and then the city published a transcript of [Goode’s emails].”
Stewart said that she did this on behalf of the city’s employees such as Tedder: “We have a moral and legal obligation to support our employees,” Stewart told the Blade. Goode denied all of the allegations and said that they were based on falsehoods.
Tedder has accused Goode of creating a “hostile work environment” for city employees and publicly rebuked Goode for insulting him in an email as “the mayor’s whore.”
“Calling me a derogatory term, the ‘mayor’s whore,’ which I don’t think is a professional way to put something, talking badly about an employee’s religion,” Tedder said.
Tedder was referring to an email in which Goode wrote to Rehoboth Beach City Solicitor Lisa Borin Ogden: “I am sorry that I learned from Google when you were first interviewed [in the] spring [of] 2025 that you are Jewish. My opinion of my fellow Jews declined significantly thanks to you since last summer. Actually would have thought you would have more compassion than the average person, based on your late brother. Except you don’t. I am sick of your haughty attitude toward me.”
Goode, who’s Jewish, denied the remark was racist.
“I don’t think a Jewish person can discriminate against another Jewish person,” Goode said, according to a March report by Coast TV News.
But Mayor Mills issued a statement calling the remarks “reprehensible and unbecoming of an elected official in our community.”
That’s putting it diplomatically. Referencing a city official’s religion and then invoking her dead brother should be disqualifying for a mayoral candidate. But it gets worse. The Blade reviewed Goode’s emails that were made public following local media FOIA requests. They are disturbing.
In a January email, Goode wrote to Mills demanding to know who encouraged CAMP Rehoboth and Clear Space Theatre to apply for city grant funds. She then unfairly disparages CAMP as a “questionable non-profit.” She wrote:
“Gays and theatre aficionados can donate as much as they like to these pet causes. Some taxpayers think the theatre is second-rate as community theatres go, and many dislike the RB emphasis on LGBTQ when heterosexuals don’t demand equivalent display of their sex lives in public view.”
I’ve been coming to Rehoboth since the ‘90s. We don’t “display our sex lives in public view.” But Rehoboth is that rare place in America where LGBTQ people can comfortably and safely come together in community. Where partners and same-sex spouses can hold hands in public. Where gender non-conforming visitors can express themselves. None of that has anything to do with our “sex lives” and Goode’s disgusting comment is a common slur used against our community. She should retract that statement and apologize for it. Rehoboth’s vibrancy is due in very large part to its LGBTQ residents, tourists, and business owners and we all deserve better than homophobic slurs from elected officials.
Additionally, CAMP and Clear Space are vital, affirming spaces as worthy of grant funds as any other organization. Her repeated attacks on those important Rehoboth institutions raise more concerns given they are both run by openly gay and lesbian officials.
In a November 2025 email passage about Clear Space Theatre, Goode wrote, “But there are some folks in town, who ironically have to remain in the closet (conservatives now have to do what gays had to do in the 20th century — ah, the irony) who object to the woke, drag queen bent of Clear Space at times. They have confided this in me, and thanked me for fighting for their tax dollars. Maybe I will regret speaking up, as some LGBTQ activist will attack me physically, even though I am a complete supporter of gay rights, and have as many gay male friends as female friends now that I live in RB with a large gay population.”
So Goode fears physical violence from the local LGBTQ community? I’ve been around a long time and cannot recall a Blade story about a gay person beating up a straight person in Rehoboth, though we have covered scores of gay bashings and other violent attacks targeting LGBTQ people and businesses over the decades. Equating the plight of modern conservatives to 20th century violence that killed countless LGBTQ people is the height of ignorance.
Further, her use of “woke” as a derogatory term raises alarms as it echoes President Trump’s racist and transphobic rhetoric.
In an email from just last month, Goode wrote, “Just because the LGBTQ community feels oppressed and discriminated against, that doesn’t mean that those who identify as LGBTQ are better able to recognize racial discrimination than someone like myself. It might surprise some of you to learn that I briefly dated an African American fellow college student.”
So we should trust Goode’s instincts on racial issues because she dated a Black guy in college? You can’t make this stuff up.
During a March Commissioners meeting, Goode criticized Rehoboth’s rainbow crosswalks as a “non-essential item” and questioned why they weren’t painted yellow and white, which she said would be more “effectual” for safety purposes than rainbow colors. This attack on rainbow crosswalks represents another MAGA/Trump nod. Transportation Secretary Sean Duffy last year launched a nationwide campaign to remove rainbow crosswalks. Florida Gov. Ron DeSantis, a Trump ally, ordered the removal of rainbow crosswalks, even targeting the crosswalk at the Pulse nightclub.
For these and many other reasons, Goode is unfit to serve as mayor (or Commissioner) and voters must reject her toxic brand of bullying and ignorance.
Susan Stewart, meanwhile, represents the opposite of Goode’s crass foolishness. Stewart is a competent, calm presence on the board. She works collaboratively and respectfully. Her deep knowledge of the city and its processes will serve her well as mayor. And her commitment to maintaining Rehoboth as one of the country’s most visible, supportive, LGBTQ-affirming cities in the country make her an obvious choice for mayor.
The election takes place on Aug. 8, from 10 a.m.-6 p.m. at the Rehoboth Beach Convention Center.
Kevin Naff is editor of the Washington Blade. Reach him at [email protected].
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