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D.C. rentals: DIY or seek professional help?

Some landlords thrive alone, while others need property managers

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If you’re thinking of becoming a landlord, there are tasks you can handle and others that are best left to the professionals.

Owning a rental property in the District of Columbia can be a lucrative investment, which naturally comes with an array of professional and legal responsibilities. From federal laws and local regulations to moral and financial responsibilities, your obligations change substantially when you transition from being a homeowner to a landlord. 

When you “Do It Yourself,” you’re tasked with managing the property, handling tenant relations, ensuring legal compliance, and much more. The key questions to ask yourself when you seek to master the D.C. rental housing market include: 

  1. Which property management tasks can you take on yourself, and 
  2. At what point should you entrust the job to professionals?

DIY Property Management Tasks

Looking at things from a distance, it seems like a no-brainer to self-manage a property you have purchased. You have a solid property. You find good tenants. You cash in on the rent income. What could go wrong? Here are a few things that many landlords feel confident in managing on their own.

• Routine Maintenance: Regular upkeep is essential to maintaining the value and appeal of your property. Owners can handle tasks such as lawn care, cleaning common areas, painting, and basic maintenance like changing light bulbs or air filters. Staying on top of these tasks can enhance tenant satisfaction and reduce the likelihood of major repairs down the line and it can save money. 

• Communication: Establishing clear communication channels with tenants can foster a stronger landlord-tenant relationship. Landlords can personally address concerns, answer questions, and provide timely responses to maintenance requests. Open lines of communication contribute to tenant retention and satisfaction and better long-term rentals.

• Rent Collection: Collecting rent is a straightforward task that landlords can manage themselves, so long as you have a tenant who is paying on time. Ask yourself if you want to be interfacing directly with a resident in your rental who runs into economic troubles and becomes a late payer, month after month. By setting up a convenient payment system and providing clear rent due dates, landlords can maintain consistent cash flow and make the process more efficient.

Lease Agreements: Crafting a well-drafted lease agreement is within the capabilities of landlords, especially with many online platforms that provide lease templates these days. With the assistance of legal templates or resources, landlords can outline terms, responsibilities, and expectations for both parties. However, always have a legal professional versed in D.C.’s landlord-tenant law review the document to ensure compliance with DC’s rental laws.

Property Management Tasks That are Better Left to the Professionals

When you hit the wall with the various complexities in D.C. and federal landlord/tenant laws, it’s time to think about what critical components of successful rental housing should be outsourced. When you think of your best and favorite skills, are you prepared for key things required of landlords in the District? Take a peek at just a few of the most important ones below.

 • Market Analysis and Pricing: Professionals have the expertise to conduct thorough market analyses, helping landlords determine competitive rental prices. Setting the right rent ensures steady occupancy rates and maximizes returns on investment. Stair Stepping your rental price during advertising can save you from lost revenue month-on-month. And property managers with units in their portfolio similar to yours can often have a stronger sense of what the market is paying for a rental like yours.

• Tenant Screening: One of the most crucial aspects of property management is selecting the right tenants. Landlords can take charge of this task by thoroughly screening applicants, checking references, and conducting background checks to ensure responsible and reliable tenants. The District’s City Council has imposed a wide array of restrictions on what you can and cannot check for with prospective tenants. Do you want to be caught off guard and faced with a discrimination lawsuit? Think twice before you decide to use subjective measures for tenant selection. 

• Legal Compliance: The District of Columbia has strict rental laws and regulations that landlords must adhere to. Professionals well-versed in local laws can ensure your property and practices are compliant, reducing the risk of legal disputes and financial loss. 

• Complex Maintenance and Repairs: While landlords can handle basic maintenance, significant repairs and complex issues are best left to professionals. And you will need a skilled intermediary to help navigate the different bids to know which is realistic and which simply has overblown costs. Hiring qualified licensed and insured contractors ensures that repairs are done correctly and safely, preventing potential hazards and tenant dissatisfaction, and keeping liability for problems with the contractor.

Emergency Response: Property management professionals have systems in place to handle emergencies, such as plumbing leaks or electrical failures. Their round-the-clock availability ensures that tenants’ needs are met promptly and efficiently. Do you know folks who can be your support system? If not, you may want professional property management.

Tenant Evictions: Dealing with tenant evictions is a sensitive and legally intricate process, particularly in the District of Columbia after 2002 legislation. Property management professionals can guide landlords through the eviction process, ensuring that all legal requirements are met while minimizing potential conflicts. Trying to represent yourself in Landlord Tenant court now has so many risks to invalidate your lawsuit it is best to use an attorney specialized in DC Landlord Tenant Law to make sure all of the requirements are met for the lawsuit to proceed.

Finding the Balance

Making the decision to do your own property management tasks or hiring professionals depends on several factors, including your experience, time availability, and the scale of your rental property portfolio. Some landlords may thrive in handling many aspects themselves, while others might benefit from entrusting their properties to seasoned property managers.

While landlords can handle tasks like routine maintenance, and rent collection, seeking legal help for District landlord/tenant law compliance, other necessary skills may be harder to develop and can leave you in hot water with a knowledgeable tenant. Think deeply about alleviating the stress and mitigate potential risks by understanding your strengths and limitations as a landlord. Doing so today will help you make informed decisions that contribute to the success of your rental property and get you the revenue you want to see tomorrow.

Whatever decision you make on your property management, feel free to contact us [email protected]. Stay informed.

Scott Bloom is owner and Senior Property Manager at Columbia Property Management. For more information and resources, visit ColumbiaPM.com.

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Real Estate

The rise of virtual home tours

Adapting to changing consumer preferences in spring real estate

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Looking for a home? Virtual tours hold special benefits for queer buyers.

In today’s dynamic real estate market, the spring season brings not only blooming flowers but also a surge of activity as buyers and sellers alike prepare to make their moves. However, in recent years, there’s been a notable shift in how consumers prefer to explore potential homes: the rise of virtual tours. 

For the LGBTQ community, these virtual experiences offer more than just convenience; they provide accessibility, safety, and inclusivity in the home buying process. 

Gone are the days of spending weekends driving from one open house to another – unless that’s your thing of course, only to find that the property doesn’t quite match expectations. With virtual tours, you can explore every corner of a home from the comfort of your own space – find something interesting? Schedule a showing with any LGBTQ Realtor at GayRealEstate.com.

This is particularly significant for LGBTQ individuals, who may face unique challenges or concerns when attending in-person showings. Whether it’s the ability to discreetly view properties without fear of discrimination or the convenience of touring homes located in LGBTQ-friendly neighborhoods across the country, virtual tours offer a sense of empowerment and control in the home buying process.

Moreover, virtual tours cater to the diverse needs of the LGBTQ community. For couples or families with busy schedules or those living in different cities or states, these digital walkthroughs provide a convenient way to view properties together without the need for extensive travel. Additionally, for individuals who may be exploring their gender identity or transitioning, virtual tours offer a low-pressure environment to explore potential living spaces without the added stress of in-person interactions.

At GayRealEstate.com, we understand the importance of adapting to changing consumer preferences and leveraging technology to better serve our community. That’s why our agents offer an extensive selection of virtual tours for LGBTQ individuals and allies alike – visit our website, choose an agent and within minutes you’ll have access to the Multiple Listing Service (MLS) via their website.

From cozy condominiums in bustling urban centers to sprawling estates in picturesque suburbs, virtual tours showcase a wide range of properties tailored to diverse tastes and lifestyles.

In addition to virtual tours, GayRealEstate.com provides comprehensive resources and support to guide LGBTQ buyers and sellers through every step of the real estate journey. Our network of LGBTQ-friendly agents is committed to providing personalized service, advocacy, and representation to ensure that all individuals feel respected, valued, and empowered throughout the process. Plus, we are happy to provide a free relocation kit to any city in the USA or Canada if you are a home buyer.

As we embrace the spring season and all the opportunities it brings in the real estate market, let’s also celebrate the power of virtual tours to revolutionize the way we find and experience our future homes. Whether you’re searching for your first apartment, forever home, or investment property, GayRealEstate.com is here to help you navigate the exciting world of real estate with confidence, pride, and inclusivity.

Jeff Hammerberg is founding CEO of Hammerberg & Associates, Inc. Reach him at [email protected].

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Real Estate

Boosting your rental property’s curb appeal

Affordable upgrades to attract and keep tenants happy

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Spruce up your curb appeal with new plants and trees.

In the District of Columbia, the rental market tends to open up significantly during the springtime for several reasons. First, spring brings about a sense of renewal and change, prompting many individuals and families to seek new living arrangements or embark on relocations. Additionally, the warmer weather and longer daylight hours make it more conducive for people to explore housing options, attend viewings, and make decisions about moving. Furthermore, spring often coincides with the end of academic terms, leading to an influx of students and young professionals entering the rental market. 

Landlords and property managers also tend to schedule lease renewals or list new vacancies during this time, capitalizing on the increased demand and ensuring a steady turnover of tenants. In the competitive world of rental properties, attracting and retaining quality tenants can be challenging. However, with some strategic upgrades, property owners can significantly enhance their units’ appeal without breaking the bank. From enhancing curb appeal to interior upgrades, here are some practical and cost-effective ideas to make your rental property stand out in the market.

Curb appeal

First impressions matter, and curb appeal plays a crucial role in attracting potential tenants. Simple enhancements like freshening up the exterior paint, adding potted plants or flowers, and ensuring a well-maintained lawn can instantly elevate the property’s appearance. Installing outdoor lighting not only adds charm but also enhances safety and security.

Interior upgrades

Upgrade the kitchen and bathroom fixtures to modern, energy-efficient options. Consider replacing outdated appliances with newer models, which not only appeal to tenants but also contribute to energy savings. Fresh paint and updated flooring can transform the look of a space without a hefty investment. Additionally, replacing worn-out carpets with hardwood or laminate flooring can make the unit more attractive and easier to maintain.

Enhance storage

Maximize storage options by installing built-in shelves, cabinets, or closet organizers. Tenants appreciate ample storage space to keep their belongings organized, contributing to a clutter-free living environment.

Improve lighting

Brighten up the interiors by adding more lighting fixtures or replacing old bulbs with energy-efficient LED lights. Well-lit spaces appear more inviting and spacious, enhancing the overall ambiance of the rental unit.

Upgrade window treatments

Replace outdated curtains or blinds with modern window treatments that allow natural light to filter in while offering privacy. Opt for neutral colors and versatile styles that appeal to a wide range of tastes.

Focus on security

Invest in security features such as deadbolts, window locks, and a reliable alarm system to ensure the safety of your tenants. Feeling secure in their home is a top priority for renters, and these upgrades can provide meaningful, genuine peace of mind.

Enhance outdoor spaces

If your rental property includes outdoor areas like a patio or balcony, consider sprucing them up with comfortable seating, outdoor rugs, and potted plants. Creating inviting outdoor spaces expands the living area and adds value to the rental property.

As landlords, investing in the enhancement of your rental properties is not merely about improving aesthetics; it’s about investing in the satisfaction and well-being of your tenants, and ultimately, in the success of your investment. By implementing these practical and affordable upgrades, you’re not only increasing the desirability of your units but also demonstrating your commitment to providing a high-quality living experience. 

These efforts translate into higher tenant retention rates, reduced vacancy periods, and ultimately, a healthier bottom line. Moreover, by prioritizing the comfort, safety, and happiness of your tenants, you’re fostering a sense of community and trust that can lead to long-term relationships and positive referrals. So, let’s embark on this journey of transformation together, turning rental properties into cherished homes and landlords into valued partners in creating exceptional living spaces.

Scott Bloom is owner and Senior Property Manager of Columbia Property Management. For more information and resources, visit ColumbiaPM.com.

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Real Estate

Real estate agents work hard for that commission

Despite recent headlines, buyers and sellers benefit from our expertise

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Realtors work hard for that rare six percent commission.

With there being a lot of noise in the media lately as I am sure you have read and heard headlines like “Gone are the days of the 6% commission” and “End of the good days of Realtors,” etc., I wanted to re-run a very short article of the long laundry list of things that well versed real estate agents bring to the table to earn that seldom 6% commission. It’s typically split in half and it has always been negotiable).

As a real estate professional you will go on listing appointments and buyer meetings to not only attempt to gain business but in doing so you also educate the general public on what it is that we as real estate professionals do. I know what you’re thinking – and if you’ve seen my photo before you wouldn’t be wrong to assume that I am cast in “Selling DC” as the lead villain. I am just waiting for that phone call! But in all seriousness, when I sit down to come up with a list of things to prove to prospective clients the value in working with me as their real estate professional, I am pretty blown away at the items and qualities that a trusted professional representing you in a real estate transaction is responsible for managing a myriad of tasks, including but not limiting to the following:

• Have a pulse on the marketplace to truly understand exactly what is happening from a buying and selling standpoint while also understanding the economic side of things – not just looking at interest rates. Why are rates where they are? What employers are laying off and could cause an influx of inventory? What are the trends for individuals moving IN or OUT of an area looking like? Forecasting the marketplace of all things that truly affect real estate is vital.

• Soft Skills – these are the skills often considered as customer service skills. The ability to be approachable by all types of people and ensure that you are open to receive information. Also – when telling you bad news – it’s important to ensure that it is done in a manner in which you, the receiver, will be pleasantly receptive.

• Pre-market vendors – not only are real estate professionals expected to market your home for sale or locate a home for you to purchase, we are also expected to have a list of pre-market vendors to which you can use for your lending needs, home inspection, title work, any fluffing and buffing needed pre market for the sale of your home such as a contractor, painter, landscaper etc. We have a book of extremely well vetted vendors that either I personally have used or past clients have used that can assist with your needs. This beats Googling for hours and accidentally choosing the wrong contractor. Section A of the pre-market vendor list includes those in which we real estate professionals use for marketing materials for your property – we will use the best photographers, have floor plans drawn for your property, video, staging, catering for brokers opens and the list goes on. Again – this is a well vetted list that we have worked on for years and done all of the heavy lifting and had those uncomfortable conversations when things are not properly executed – so you don’t have to.

• On Market Tasks – these are the tasks that most clients are unaware that we do. Oftentimes when a listing is on market – folks think that I am just cruising around in my convertible buying nice things. However I am in fact going around checking each listing on market to ensure that they are clean, the booties are replaced, marketing materials are stocked, light bulbs are all working, staging looks crisp and the list truly goes on. That of course, doesn’t include the tasks we do to properly market the property such as weekly email blasts, reaching out several times to follow up with showing agents to get their feedback, check the market to see what our competition looks like, what’s under contract and why, and again…..I could go on. Needless to say the most important and time consuming tasks are those that are done when the property is on market.

• “Contract to close” management – the term contract to close is pretty much what it sounds like – it’s what happens from the time we go under contract until we reach the closing finish line and you have those keys. Once a trusted real estate professional has fiercely negotiated on your behalf as a buyer, the fun starts. Again pops up this vendor list – helping guide you though selection of a home inspector, termite inspector, etc. for the inspections. A title attorney is needed (depending on your jurisdiction) and any other vendors for quotes like renovations, etc., that you might want done to the property. Once the inspection is completed and we go through possible re-negotiations then we must ensure that the lender has the documents needed from you completed in order to have the appraisal done to prove the value of the home you are under contract for. Now we are getting into the weeds – but once we are on the other side of things and the appraisal comes back at value and the loan is clear to close then we are at the finish line to your new home.

A similar story can be told if you are selling your home. The appraisal is a very important part of the checklist as that is the value in which your home is worth. The appraiser is a third party that neither the buyer, seller, lender or myself have any allegiance to. I do, however, have the duty to educate said appraiser on why I chose the listing price and how I came up with that value. 

• Post-market vendors. As mentioned before, a real estate professional should have a book of well vetted vendors from which to choose. Looking at the list of vendors now that we are on the other side of the table – I can provide a cleaning person, HVAC contractor, someone to repair the sprinkler system, a dog walker, the best caterers and bakery in town. Further down the road I am able to provide a wonderful wealth manager who can tell you what to do with that piece of real estate you purchased some time ago and we could go on for days.

While you are fully entitled to not use a real estate agent during your real estate transaction, I do believe that it is well within the realm of possibilities to say that without one there would be loose ends not completely tied up, things mismanaged and possible delays that could cost real cash. All of that aside, it is also such a truly wonderful experience to work alongside a trusted professional that at the end of the transaction becomes a new friend and family member. Real estate professionals love what they do, they love real estate and people and sheepherding you through the home buying or selling process is what it’s all about to us.

Justin Noble is a Realtor with Sotheby’s international Realty licensed in D.C., Maryland, and Delaware for your DMV and Delaware Beach needs. Specializing in first-time homebuyers, development and new construction as well as estate sales, Justin is a well-versed agent, highly regarded, and provides white glove service at every price point. Reach him at 202-503-4243,  [email protected] or BurnsandNoble.com.

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