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Gay-owned pharmacy survived pandemic by serving without judgment

‘To be competitive, you have to think out of the box’

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Dr. Clint Hopkins, a pharmacist and co-owner of Pucci’s Pharmacy in Sacramento with his husband, Joel Hockman. (Photo courtesy the couple)

(Editor’s note: This is the third in a multi-part summer series of stories taking a closer look at how a group of diverse LGBTQ entrepreneurs survived and thrived during the pandemic. The series is sponsored by the National LGBT Chamber of Commerce. All installments in the series are available on our website.)

LGBTQ seniors visiting a community pharmacy in Northern California and anxious about getting the “jab” are often soothed by Allie, a 15-year-old Australian Cattle Dog mix who works there alongside her dads. 

“We’re all like a big family,” said Dr. Clint Hopkins, a pharmacist and co-owner of Pucci’s Pharmacy in Sacramento with his husband, Joel Hockman. “We want to ensure that our staff and patients remain safe and healthy. Patients can feel that in our culture and that makes it a more welcoming place for them.”

Though he admits some people stop by “just to pet the dog,” that’s fine by him, too. 

Hopkins and Hockman wear many hats besides CEO and COO of their independently owned pharmacy, and often it means working long hours to manage dozens of employees and hundreds of regular customers requiring expensive and specialized medications, such as HIV treatments and antipsychotic medications, but they said it’s worth it to keep from turning anyone away. 

“We’ve had people from everywhere that were denied medication from someone somewhere,” Hopkins explained. “We literally don’t judge them. And we ‘untrain’ any of those things in our staff that they may have learned – any societal construct or something their family may have taught them. It’s not our job in any way to pass any judgment on anyone.”

Hockman agreed, adding: “Medication is a necessity and not an option for people to stay safe.”

This founding belief in serving everyone without judgment is what helped their small business grow during the height of the pandemic, even as the economy was collapsing into a recession in 2020. 

Even as other businesses shuttered from the strain of lockdowns and lost business, Pucci’s Pharmacy expanded the delivery service it previously offered as well as its contactless and curbside services. They also worked with the Sacramento County Public Health vaccine distribution program. 

As a result they tripled their business, resulting in an expansion to a larger space in 2021. 

“In order to be competitive, you have to think out of the box,” Hockman explained. “What are the customers’ expectations? How are they expecting to receive your products or services during a pandemic? For our business, people were going to be more reluctant to come into the store. At the pandemic’s height, we were also limited by who could physically come into the store.”

So, the pair adjusted their business during the crisis to meet the changing safety needs of their community. This was in part because they knew the important role the pharmacy played in their community, particularly for those who are more vulnerable. 

Pucci’s Pharmacy has been a Sacramento fixture for almost 90 years, since brothers Peter and Dino first set up shop in 1930. Their former employee, Tom Nelson, bought the pharmacy with his wife, Linda, in 1979. 

When the AIDS epidemic swept the region and eventually the world in the 1980s, Nelson provided critical medications and affirming care at a time when some pharmacies were still denying both to HIV patients. 

Hopkins and Hockman bought Pucci’s in 2016 and continue its welcoming legacy. 

Today, research shows LGBTQ seniors are particularly medically and economically vulnerable due to a history of discrimination, and they, like seniors in general, increasingly rely on local pharmacies to meet their healthcare needs. 

These vulnerabilities were exacerbated by the pressures of the pandemic, and may have contributed to Pucci’s rapid expansion. 

The unemployment rate for those 65 and over more than quadrupled between March and April 2020, during the height of the lockdowns and the economic downturn, according to the U.S. Department of Health and Human Services. 

Even before the pandemic, 94% of seniors were covered by Medicare, and SAGE, the LGBTQ seniors advocacy organization, states many LGBTQ older people in particular “struggled with poverty.”

SAGE found LGBTQ seniors were twice as likely to be single and live alone, and were four times less likely to have children. The Center for American Progress also reported LGBTQ seniors were more likely to rely on federal benefits such as the Supplemental Nutrition Assistance Program (SNAP), Medicaid, subsidized housing assistance, and unemployment insurance.

Aaron Tax, director of advocacy at SAGE, told the Blade his organization witnessed many LGBTQ seniors relying on groups serving aging populations “to deliver life-saving help” as “financial resources dried up and the safety net was stretched thin.”

But at the height of the crisis, SAGE often delivered critical services unfunded and without reimbursement, such as SAGEConnect, which was launched to connect socially isolated LGBTQ older people across the country.  

“LGBT organizations cannot do this work alone,” Tax said. 

A Canadian study found pharmacies, in particular, to be “perfectly positioned” to work with elderly patients, their doctors, and their caregivers to best manage their care. 

According to the report, pharmacists as “medication experts” often monitor prescriptions from multiple doctors and inform the patient about what each is supposed to do as well as what side effects and interactions to watch out for. They can also simplify a treatment plan for “maintaining a quality of life” for senior patients. 

“Lowering stress for anyone is critical,” Hockman said regarding changes they instituted during the pandemic. 

“Stress increases the possibility for illness to set in,” he explained. “Everything we deliver to the customer reduces that stress level as much as possible. Like offering curb services so people don’t have to go into the store if they aren’t comfortable.”

While Tax stated it was important for LGBTQ seniors to feel welcome in all businesses, it was important for those providing healthcare services. Otherwise, LGBTQ seniors might delay or even avoid seeking the critical care they need.

According to the Williams Institute, LGBTQ older adults avoid or delay healthcare fearing discrimination. Data from their 2016 study also found a legacy of barriers to housing, employment and social programs continue to put LGBTQ seniors, particularly those who also identify as people of color, at greater risk. 

“If businesses pay a little bit more attention to LGBTQ older people,” Tax explained, “they can help LGBTQ older people overcome the history of stigma and discrimination that they have faced.” 

The National LGBTQ Chamber of Commerce points out this can be good for the economy as well. 

The group’s 2017 economic report stated LGBTQ consumers spend $917 billion every year on goods and services, which is part of the $1.7 trillion LGBTQ-owned businesses like Pucci’s Pharmacy contribute to the U.S. economy annually. 

Hopkins and Hockman advised college-aged LGBTQ community members who were considering starting their own business to serve everyone, meet client expectations, and to not be afraid to show their support for the LGBTQ community in their advertising. 

“I’ve had patients that aren’t LGBTQ but come to us because their family member is, and we support the community,” said Hopkins, who also served as the president of their local LGBTQ Chamber of Commerce during the pandemic shutdowns. “So, let people know you’re supportive and out there.”

Although the couple enjoys their down time cycling or relaxing over dinner and wine with family and friends, they stressed they don’t have as much free time as they would like to mentor students. 

But they agreed they would make time for an enterprising “go-getter” who offers to intern with them by saying, “Here are the things I have learned through my education or experience, and here are some things I can do to help you.”

“We make local decisions and make a greater impact on our community,” Hopkins said. “We take a very strong interest in the lives of our team members. We look out for one another.”

They both welcomed the chance to see their business family continue to grow. 

“And it does feel like a family environment,” Hopkins said.

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Real Estate

How federal layoffs, shutdown threaten D.C.-area landlords

When paychecks disappear, the shock doesn’t stop at the Beltway

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The government shutdown continues. (Washington Blade photo by Michael Key)

When federal paychecks disappear, the shock doesn’t stop at the Beltway. It lands on the doorsteps of the region’s property owners, those who rent out their rowhouses in Petworth, condos in Crystal City, and homes stretching into Montgomery and Prince George’s counties. Landlords depend on steady rent from tenants employed by the very institutions that are now downsized or worse, shuttered.

This fall, Washington’s economic identity is being tested once again. Thousands of federal workers who accepted “deferred resignation” packages will soon lose their income altogether. And with a long government shutdown looming, even those still on the payroll face delayed paychecks. For landlords, that combination of uncertainty and sudden income loss threatens to unsettle a rental market already balancing on the edge.

A Test of Resilience

Rosie Allen-Herring, president of United Way of the National Capital Area, recently told The Washington Post, “This region stands to take a hard hit from those who are no longer employed but can’t find new employment and now find themselves in need. It’s a full-circle moment to be a donor and now find yourself in need, but it is very real for this area.” 1 That reversal captures the broader moment: The D.C. economy built on federal paychecks and charitable giving now faces a stress test of compassion and cash flow alike.  

For landlords, adaptability will determine who weathers the storm. Those who are able to keep the rent coming in, retain their tenants or find replacement tenants without the same economic hardships are going to be able to get to the other side with manageable financial disruptions. Those who plan, communicate, and stay financially flexible will keep their properties occupied and their reputations intact.

A Region Built on Federal Pay

Roughly one in ten jobs in the Washington metropolitan area is tied directly to the federal government, according to the Bureau of Labor Statistics. That number climbs sharply when you include contractors, nonprofits, and think tanks dependent on federal funding. 

This concentration means that when the federal government sneezes, D.C.’s housing market catches a cold. The Brookings Institution recently reported that since January, the region’s unemployment rate has climbed eight times faster than the national average, and local job growth has flattened. 1  More anecdotal, I’ve spoken with property owners this year who are looking to rent out the property they own in DC because they have to move to another region for work.

As The Post observed, “The region has shed federal jobs at a higher rate, and both the number of homes for sale and the share of residents with low credit scores have grown more quickly here than the rest of the country.” 1

For landlords, that’s a flashing warning light. When a certain category of tenants with solid compensation lose reliable government salaries and face dim re-employment prospects, rent becomes harder to collect and rent levels can decline year on year.

The Human Side of a Policy Shock

The people behind these statistics are often long-tenured civil servants. The Post profiled former State Department employee Brian Naranjo, who said he had “unsuccessfully thrown his résumé at more than 50 positions since resigning in May.” “It’s terrible,” Naranjo told the paper. “You have far more people going for those very specialized jobs than would normally be out there.” 1

Another displaced worker, Jennifer Malenab, a 42-year-old former Department of Homeland Security employee, described canceling daycare and family vacations while she scours job boards. “This is not where you want to be at 42, with a family,” she said. 1

When households like these lose steady pay, not only do they pull back on spending, but if they are renters landlords may see a lag in rent receipts, requests for partial payments, or in some cases, a premature notice to vacate. Some tenants will relocate out of the region altogether — a prospect already visible in rising “for sale” listings and increased moving-truck activity in Northern Virginia and suburban Maryland.

What Happens When the Rent Doesn’t Arrive

When rent payments are disrupted, even temporarily, the financial effects can be immediate. Many small landlords depend on rent to cover their mortgages, property taxes, insurance premiums, and routine maintenance. Even a temporary interruption in income can deplete reserves, delay repairs, and strain their ability to meet loan obligations.

Larger multifamily owners are not immune. If multiple tenants in a building lose income at once, cash flow can fall sharply. During the brief 2019 government shutdown, some D.C. landlords offered short-term payment plans to furloughed workers with the expectation of eventual back pay. However, under current conditions, where many positions are being permanently eliminated and paychecks may not be restored, landlords face much greater uncertainty and cannot assume repayment will be guaranteed.

In the District of Columbia, the Rental Housing Commission has advised landlords to continue operating strictly within established legal procedures and to avoid informal or selective payment arrangements that could be interpreted as discriminatory under the D.C. Human Rights Act. Courts in Virginia and Maryland allow temporary continuances when tenants provide documentation of a federal furlough or income disruption, but it is the court, not the landlord, that determines eligibility for relief.

How Landlords Should Proceed  

  • Continue filing nonpayment cases through normal legal channels rather than delaying action.
  • Allow the courts to apply any continuance or relief provisions if a tenant qualifies due to federal employment status or income interruption.
  • Avoid making selective accommodations based on a tenant’s job type or federal employment status, as this may violate equal-treatment and source-of-income protections.

Landlords with a single tenant or a consistent written policy of offering payment plans to all tenants experiencing verified income disruption should not be at risk of discriminatory treatment. 

Vacancy, Concessions, and Shifting Demand

Beyond nonpayment of rent, landlords face a challenge from a different direction: weak demand. As fewer jobs are being created and unemployed or under-employed tenants move out of DC, the supply of available rental units will rise, forcing landlords to compete more aggressively on price and amenities.

Market data already point that direction. The volume of rental listings across the District of Columbia jumped roughly 14 percent year-over-year in September, according to the realtor Multiple Listing Service (MLS) trends, as reported by the Washington Business Journal. Landlords are offering free parking, one-month concessions, or flexible leases to retain quality tenants.

Neighborhoods once buffered by federal stability like Silver Spring, Falls Church, and Alexandria may now see higher tenant turnover. As one Arlington property manager put it, “We used to say federal employees were the safest tenants in America. Now we’re rewriting that rule.”

A Shrinking Workforce, a Softer Market

In addition to the layoffs, the region is contending with a broader identity crisis. “Yesim Sayin, executive director of the D.C. Policy Center, put it bluntly: ‘Beyond federal employment, we relied on tourism. But foreign tourists aren’t coming. And we relied a whole lot on universities bringing talent who would then stay here and be part of our talent pool. And that is kind of gone, too. So what are we now? We just don’t know.’” 1

This uncertainty may impact property values and investor sentiment. When employers relocate, renters follow. If enough mid-career professionals leave, demand for rentals will first soften and then we’ll begin to see a lowering of the average rents a landlord can command for their rental. We have already seen this in the current rental market. Rents that seems reasonable a few years ago, are now being discounted by hundreds of dollars. Landlords who are searching for new renters after several years of having tenants are finding that they need to bring rent levels below where they used to be to secure tenants commitments.

Strategies for Landlords: Staying Solvent and Supportive

In times like these, survival depends on both prudence and empathy.

1. Communicate early. Encourage tenants to disclose financial hardship before missing payments. Written payment plans, properly documented, can forestall eviction while preserving goodwill.

2. Review legal protections. Understand D.C., Maryland, and Virginia rules regarding furlough continuances or income-source discrimination. Seek legal counsel before altering lease terms mid-cycle.

3. Build reserves and credit access. Line up a home-equity or business line of credit to bridge shortfalls. Cash on hand always is helpful to have as a buffer for the impact of income disruption. 

4. Monitor policy developments.  State and local governments are supporting people who are affected by the lay-offs. Landlords can benefit indirectly through their renters who are utilizing these programs to assist them in paying their monthly expenses. 

5. Contact your Congressional representatives to demand the reopening of the federal government. And in D.C., you do benefit from representation, even though they cannot vote. They can influence decisions that matter. 


Scott Bloom is owner and senior property manager of Columbia Property Management.

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Real Estate

Real terrors of homeownership come from neglect, not ghosts

Mold, termites, frayed wires scarier than any poltergeist

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The real terrors of homeownership have nothing to do with ghosts.

Each October, we decorate our homes with cobwebs, skeletons, and flickering jack-o’-lanterns to create that spooky Halloween atmosphere. But for anyone who’s ever been through a home inspection there’s no need for fake scares. Homes can hide terrors that send chills down your spine any time of year. From ghostly noises in the attic to toxic monsters in the basement, here are some of the eeriest (but real) things inspectors and homeowners discover.

Every haunted house movie starts with a creepy basement, and in real life, it’s often just as menacing. Mold, mildew, and hidden water leaks lurk down there like invisible phantoms. At first, it’s just a musty smell — something you might brush off as “old house syndrome,” but soon enough, you realize those black or green patches creeping along the walls can be more sinister than any poltergeist.

Black mold (Stachybotrys chartarum) is particularly fearsome – it thrives in damp, dark places and can cause serious respiratory problems. It’s not just gross – it’s toxic and, while some types of mold can be easily cleaned up, removing black mold can cost more than an exorcism.

Have you ever heard strange buzzing or seen flickering lights that seem to move on their own? Before you call the Ghostbusters, call an electrician. Faulty wiring, outdated panels, and aluminum circuits from the mid-20th century are the true villains behind many mysterious house fires. Home inspectors can also find open junction boxes, frayed wires stuffed behind walls, or overloaded breaker panels that hum like a restless spirit. 

Imagine an invisible specter floating through your home – something that’s been there since the 1950s, waiting for you to disturb it. That’s asbestos. Home inspectors dread discovering asbestos insulation around old boilers or wrapped around ductwork. It’s often lurking in popcorn ceilings, floor tiles, and even wall plaster. You can’t see it, smell it, or feel it—but inhaling those microscopic fibers can lead to serious illness decades later.

Lead pipes, once thought to be durable and reliable, are like the vampires of your water system – quietly poisoning what sustains you. The results of a lead test can be chilling: even a small amount of lead exposure is dangerous, particularly for children. 

And it’s not just pipes – lead paint is another problem that refuses to die. You might find it sealed beneath layers of newer paint, biding its time until it chips or flakes away. This is why, when selling a property built prior to 1978, homeowners must disclose any knowledge of lead paint in the home and provide any records they may have of its presence or abatement.

Scratching in the walls. Tiny footsteps overhead. Droppings in the attic. It’s not a poltergeist – it’s pests. Termites, rats, bats, carpenter ants, and even raccoons can do more damage than any ghost ever could.

Termites are the silent assassins of the home world, chewing through beams and joists until the structure itself starts to sag. Rats and mice leave behind droppings that can spread disease and contaminate food. Bats are federally protected, meaning your haunted attic guests can’t just be evicted without proper precautions. And I once had a raccoon give birth in my chimney flue; my dogs went crazy.

Ever step into a home and feel the floors tilt under your feet? That’s no ghostly illusion – it’s the foundation shifting beneath you. Cracked walls, doors that won’t close, and windows that rattle in their frames are the architectural equivalent of a horror movie scream.

Foundation damage can come from settling soil, poor drainage, or tree roots rising from under the structure. In extreme cases, inspectors find entire crawl spaces flooded, joists eaten by rot, or support beams cracked like brittle bones. Repair costs can be monstrous – and if left unchecked, the whole house could become a haunted ruin.

Some homes hold more than just physical scares. Behind the drywall or under the floorboards, inspectors may uncover personal relics – old letters, photographs, even hidden safes or forgotten rooms. Occasionally, however, there are stranger finds: jars of preserved “specimens,” taxidermy gone wrong, or mysterious symbols scrawled in attic spaces.

These discoveries tell stories of the people who lived there before, sometimes fascinating, sometimes chilling, but they all add to the eerie charm of an old home, reminding us that every house has a history — and some histories don’t like to stay buried.

So, while haunted houses may be a Halloween fantasy, the real terrors in homeownership come from neglect, not ghosts. Regular inspections, good maintenance, and modern updates are the garlic and holy water that turn a trick of a home into a treat.


Valerie M. Blake is a licensed associate broker in D.C., Maryland, and Virginia with RLAH @properties. Call or text her at 202-246-8602, email her via DCHomeQuest.com, or follow her on Facebook at TheRealst8ofAffairs.

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LGBTQ home ownership index 2025

Half of queer buyers have experienced or suspected discrimination

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(Photo by AndreyPopov/Bigstock)

Half of LGBTQ+ buyers in the United States say they have experienced or suspected discrimination during the housing process, a new survey commissioned by Gay Real Estate has found. That single figure captures the reality behind one of life’s biggest milestones: buying a home is still not an equal journey for everyone.

Discrimination does not just hurt feelings. It limits access to neighborhoods, delays buying decisions, and pushes many to conceal who they are in order to secure housing. These patterns reveal the added weight LGBTQ+ people carry in a process that should be about opportunity and stability.

At Gay Real Estate, our mission is to connect LGBTQ+ individuals with trusted agents who understand these challenges and provide supportive guidance throughout the buying process. To explore this, we put together The LGBTQ+ Home Ownership Index 2025, which draws on new survey data to uncover these challenges, showing how identity influences every stage of the housing journey. From neighborhood choice to financing, here’s the data that highlights both the barriers and the resilience of LGBTQ+ buyers…

Discrimination Shapes the Homebuying Journey

Discrimination does not always take place in obvious forms. It might surface during an initial phone call, a property viewing, or even while negotiating terms. For LGBTQ+ buyers, these moments are often enough to alter decisions about whether to proceed at all. In fact…

  • 33% have experienced discrimination due to their LGBTQ+ identity when in the home buying process.
  • 17% suspected they were discriminated against, but could not be certain it was due to their identity.
  • Combined, this means half of LGBTQ+ buyers report experiencing or suspecting discrimination.

For many, this ongoing risk changes the way they approach each stage of the process. Some hesitate to enquire about certain properties, while others walk away from negotiations when bias appears. These are not isolated frustrations but a pattern that continues to influence housing access nationwide.

Why Many Feel Pressure to Conceal their Identity

A striking 67% of the LGBTQ+ people surveyed either have hidden, considered hiding their identity, were pressured to hide their identity, or had limited disclosure of their identity while navigating the housing market. This can occur during property viewings, mortgage applications, or even casual conversations with landlords and neighbors.

This concealment is not about preference but survival. LGTBQ+ homebuyers weigh the risk of being open against the potential of being denied, steered elsewhere, or subjected to worse terms. The reality is that many feel they must downplay who they are in order to secure something as fundamental as a home.

How Neighborhood Choice is Limited by Discrimination 

Location is a defining factor in real estate, yet for LGBTQ+ buyers it’s not just about schools, commute times, or amenities. It’s also about whether they feel comfortable walking around the streets, holding a partner’s hand, or participating in local life. The survey results show how deeply these considerations shape decisions:

  • 22% have avoided certain areas due to fear of LGBTQ+ discrimination.
  • 30% would avoid areas in the future for the same reason.
  • 24% have at least considered avoiding certain areas.

Feelings of unease extend beyond neighborhoods. Eight in ten report experiencing at least some level of discomfort or risk that changes their behavior. This might mean avoiding viewings at night, skipping certain open houses, or limiting their search to areas perceived as more welcoming.

Politics, Legislation, and Timing

The decision to buy a home often comes with timing questions about jobs, interest rates, and personal finances. For LGBTQ+ buyers, the political and legal climate can be just as influential, with 24% reporting that they have delayed buying a home, and 17% are considering delaying because of these concerns. On top of this, 12% have even decided not to buy at all.

Altogether, 53% report that political or legal conditions have directly shaped when or whether they buy. These delays are not about whether or not they can make the decision, but about careful risk management. Many want assurance that their rights and investments will be protected before taking such a significant financial step.

The Cost of an LGBTQ-Friendly Area

For most people, cost is the single biggest factor in choosing where to live, yet 3 in 5 LGBTQ+ buyers are willing to pay more to live in areas they know will be affirming.

Combined, 60% are willing to trade financial savings for the stability and predictability of an affirming environment. This is not treated as a luxury but as a necessity, one that enables people to live more freely and fully in their own homes.

LGBTQ-Friendly States and Cities

When it comes to LGBTQ+ friendly places to buy a home, certain U.S. states and cities stand out. Our recent survey of 700 respondents revealed which areas are top of mind for prospective LGBTQ+ homeowners.

California 

Leading the way, California was cited by 17.6% of respondents. Homebuyers here highlight strong legal protections, vibrant communities, and the availability of LGBTQ+-friendly real estate agents in California as key factors when deciding on timing and location.

New York 

Close behind is The Big Apple, with 16.7% of respondents naming the state. Buyers appreciate its inclusive neighborhoods and the broad choice of agents experienced in supporting LGBTQ+ clients, making the process smoother and safer.

San Francisco

At the city level, San Francisco was mentioned by 9.7% of respondents. The city’s historic LGBTQ+ culture and welcoming communities make it a top pick for those seeking both social connection and secure homeownership.

Los Angeles

Cited by 7% of respondents, LA offers diverse neighborhoods and a strong network of supportive real estate professionals, helping buyers feel confident in their timing and choices.

Atlanta

Mentioned by 5%, Atlanta is increasingly recognised for its progressive neighborhoods and growing LGBTQ+ community, providing new options for LGBTQ+ homeownership in the South.

Why LGBTQ-Friendly Agents Matter

Choosing a realtor is about more than just market expertise. For LGBTQ+ buyers, it can also determine how comfortable they feel disclosing personal information, how they are treated during negotiations, and whether subtle steering is avoided.

45% of respondents agreed that they are more likely to choose an LGBTQ+ friendly real estate agent over a general agent, while 14% were not aware this was even an option, but expressed interest nonetheless.

That means nearly 6 in 10 are either actively seeking or open to working with an LGBTQ+-friendly agent, like those at Gay Real Estate. For many, aligned professionals mean fewer risks of bias, more transparent conversations, and better overall outcomes.

The Barriers to Ownership

The survey also reveals how multiple obstacles stack together, slowing or even stopping LGBTQ+ buyers from achieving homeownership. These barriers are not minor inconveniences but compounding pressures that reduce choice and delay progress. Key obstacles reported include:

  • Concerns about harassment in certain areas.
  • Struggling to find LGBTQ+-friendly areas within budget.
  • Lack of local legal protections.
  • The need to hide or downplay their identity to secure housing.
  • Direct discrimination from sellers, agents, or landlords.
  • The lack of inclusive schools and family resources.
  • Access to healthcare.
  • Facing negative housing experiences related to their LGBTQ+ identity.

In total, that’s 76% of the community that reports facing at least one barrier connected to their discrimination or identity.

Patterns of Incidents 

Discrimination is not always obvious, but it may leave a paper trail. Survey respondents reported harassment, exclusion, and unfavorable terms across many different stages of the buying process, including: 

  • Harassment, derogatory comments, or intimidation (9%).
  • Being steered to or away from certain areas (7%).
  • Discrimination by a landlord or property manager (5%).
  • Discrimination by a seller or real estate agent (5%)
  • Being refused a viewing or property (4%)
  • Being offered worse terms, higher prices, or additional conditions (4%)

Recognizing these patterns is the first step, but buyers should also document these incidents, keep written records, and work with agents who can support them in escalating issues when necessary.

Moving forward with support 

Buying a home is never just about property. It’s about belonging, stability, and being able to live authentically. The LGBTQ+ Home Ownership Index 2025 shows how discrimination, concealment, and external pressures continue to shape this journey, but it also highlights the resilience of those navigating it.

At Gay Real Estate, we believe no one should have to compromise their identity to find the right home. Our network of LGBTQ+-friendly agents is here to provide knowledgeable, affirming support from the first search to closing day.

If you’re ready to start your home search with an agent who understands your needs, connect with an LGBTQ+ friendly real estate agent today.

Methodology

A survey of 700 people from the USA was commissioned by Gay Real Estate. Respondents were all a part of the LGBTQ+ community to provide real-life experiences and accurate results.


For more information visit GayRealEstate.com.

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