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Witty author shares retail experiences in new book

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Return to the Big Fancy, books, Washington Blade, gay news
Return to the Big Fancy, books, Washington Blade, gay news

(Courtesy Adams Media)

‘Return to The Big Fancy’
By Freeman Hall
Adams Media
$22.95
272 pages

The holidays are coming. That means you’ll need a little extra.

Extra time to go gift shopping, for sure, and extra closet space in which to hide packages. More importantly, you’ll need extra money for all that buying, which means you’re looking for an extra job.

There are a lot of openings at the mall, but be careful what you ask for. According to Freeman Hall in his new book “Return to The Big Fancy,” that part-time gig you’ll grab might just be extra irritation.

Freeman Hall figured he’d done his time at The Big Fancy, an upscale department store chain with a Burbank location. Hall worked the “Handbag Jungle,” where he dealt with nasty “custys,” greedy co-workers and a store manager he called Suzy Satan. He put up with them all while bringing home an insultingly small paycheck so when he got the chance, he escaped to pursue his dream of being a screenwriter.

But screenwriting didn’t pay the bills. Working at The Big Fancy did. Shortly after leaving, it was back to retail hell at Hall.

The new department manager of Handbag (never “purse”) Jungle was a wonderful woman Hall calls Maude and, since she knew about his past at The Big Fancy, she was happy to hire him. As a former handbag manager, Hall brought experience to the Jungle. He also brought back his best customers.

As for Hall, everything was familiar and depressing from the start.

Forbidden to use an elevator or mall entrance, employees were forced to climb several flights of stairs to get to work. Every day began with ear-splitting announcements and admonishments over the PA system from Suzy Satan to rally (or annoy) the troops. Since The Big Fancy paid its sales associates in commissions, “sharking” (stealing customers) was common and destroyed any sense of teamwork. Rules were loose (unless you broke them) and commissions could be retroactively withdrawn, even years later. The pressure on managers and associates was intense. Adding to it was that customers were always right — even when they weren’t — and discount rats always got their way.

It was frustrating. It was irritating. And it might’ve meant a completely horrible year for Hall, if it wasn’t for The Big Fancy christmas miracle.

So you plan on picking up some hours at the mall this fall. You might want to pick up “Return to The Big Fancy” first, while there’s still time to run.

Author Freeman Hill is both profound and profane in this book (although not as much of the latter as he was in his first book). His observations and his propensity for nickname-giving are both hilarious, but such snarkiness isn’t all you’ll find here: there are a few genuinely wonderful moments at the store and Hall shares them, too.

While retail-working readers will surely identify with this book, it will also give non-retailers a taste of what’s behind the counter. Either way, if you’re getting malled this holiday season, you’ll need a laugh and “Return to The Big Fancy” packs a lot of extras.

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PHOTOS: Winchester Pride

Annual LGBTQ celebration held at the Museum of the Shenandoah Valley

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A scene from the 2026 Winchester Pride Festival on Saturday, Oct. 3. (Washington Blade photo by Michael Key)

The 2026 Winchester Pride Festival was held at the Museum of the Shenandoah Valley in Winchester, Va. on Saturday, Oct. 3.

(Washington Blade photos by Michael Key)

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Theater

‘Merrily’ is for Sondheim super fans, the uninitiated, and anyone in between

Experience it in an intimate setting with beautiful design, incredible cast

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Jason Gotay plays Frank Shepard in ‘Merrily We Roll Along.’

‘Merrily We Roll Along’
Through Nov. 1
Signature Theatre
4200 Campbell Ave., Arlington, Va.
Tickets start at $47
Sigtheatre.org

Unfaithful. Compromised. A sellout. Just a few descriptors that might fit Frank Shepard, the talented composer in the Stephen Sondheim musical “Merrily We Roll Along.”

“Personally, I think he gets a bad rap,” says Jason Gotay, the gay actor who’s currently playing womanizing Frank at Signature Theatre in Arlington. “At his core he wants to be loved. He’s concerned with making those around him happy and he’s a people pleaser. That’s my window into Frank.”

Whatever your thoughts, by show’s end, we know Frank started out as a nice guy. “Merrily” famously moves in a reverse chronological order. We meet Frank and friends, lyricist Charley Kringas (Jake Loewenthal) and writer Mary Flynn (Melanie Field), disillusioned in a New York penthouse in 1976. Ensuing scenes filled with disappointments and broken relationships move toward more hopeful times, eventually leaving the trio on a rooftop in 1957, young and full of promise searching the night sky for a happy future.

“Moving backward makes it difficult to build on the prior scene,” explains Gotay. 37. “You live heightened moments followed by 30-second costume changes, and you’re meant to forget everything you just did. To be honest, it’s a bit of a mind fuck.”

A marvelous but humble tenor, he begrudgingly acknowledges his artistic versatility. At New York City Center he sang Che in “Evita” (contemporary almost operatic), and he was solemn Henrik in Lincoln Center’s “A Little Night Music,” (classical Sondheim). On Broadway, he played Homer, the loyal brother in “Floyd Collins” (folksy bluegrass), and he’s sung the sweeping songs of a few Disney princes.

“I’m asked to do a lot of things because vocally I sing in many styles; it’s something I can do and I love doing it.”

Growing up in residential Dyker Heights, Brooklyn, Gotay was immersed in school plays and community theater. For high school, he attended the Professional Performing Arts School in midtown Manhattan with a focus on musical theater.

He continued on the same track for a year at Emerson College in Boston followed by Marymount Manhattan before graduating in 201l. A year later, he made his Broadway debut as Randall in Lin-Manuel Miranda’s hip-hop inspired “Bring It On: The Musical.”

Along the way, Gotay became a huge Sondheim fan. As a musical theater kid, he was introduced to the composer’s enduring classics all written before Gotay was born: “Into the Woods,” “Sweeney Todd,” and the actor’s forever favorite “Sunday in the Park with George.”

To many theatergoers’ surprise, “Merrily” flopped badly when it premiered on Broadway in 1981. But over many years of tweaks, reimaginings and revivals, the show became a major Broadway hit in 2023, with Jonathan Groff winning a Tony Award for playing Frank.

While he was aware of “Merrily,” Gotay didn’t make a deep dive into its wild provenance until he was asked to audition for the Broadway revival. (Briefly it looked like Groff, long attached to the show, might come up against some film conflicts.) It was during this short time that Gotay fell in love with Frank.

The experience left him further determined to sink his teeth into the complex character along with Sondheim’s lush melodic score with songs like “Not a Day Goes By,” “Old Friends,” and “Our Time.” So, when Gotay learned that Signature was slated to do “Merrily” this season, he reached out to Matthew Gardiner, the company’s artistic director as well as the production’s director/choreographer, asking how the role of Frank might be his. Long story short, he sought it, got it, and is ecstatically happy that it has worked out.

Several years ago, when Audible (Audible.com) came calling with an invitation to record a cabaret entirely of his own creation, he was thrilled.

“It’s probably the most personal thing I’ve ever done. My own story is a love letter to the women – my mother, friends, mentors, Broadway icons – who helped to shape my life; it’s about self-acceptance and what it is to grow up queer.”

He titled the solo show “Where You’ll Find Me,” a nod to his first love Dorothy Gale from “The Wizard of Oz.”

Often described as “a television heartthrob” (something the once chubby 12-year-old sometimes finds hard to process), Gotay is not unfamiliar with screens large and small. He’s remembered for various screen roles including his turn as Rafa Caparros, a prep school classics teacher who becomes entangled with a male student in HBO Max’s reboot of “Gossip Girl.”

Gotay recommends Signature’s “Merrily” for Sondheim superfans, the uninitiated, and anyone in between. He says, “It’s a great opportunity to learn about this once niche now increasingly mainstream musical. And if you have seen it before, this is a chance to experience it in an intimate setting with beautiful design and an incredible cast that truly brings the show to life.”

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Television

Engrossing ‘Tip Toe’ delivers tension and an ominous warning

A chilling reminder that violent homophobia is on the rise

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Alan Cumming and David Morrissey in ‘Tip Toe.’ (Photo courtesy of Channel 4/Starz)

Whenever a new project comes from queer Welsh screenwriter and producer Russell T Davies – who created the original “Queer As Folk” in 1999 before spearheading the revival of the classic BBC sci-fi series “Dr. Who” as head writer and showrunner in the mid-2000s – it generally leaps to the top of every queer “must watch” list, and with good reason.

A genuinely versatile creative force who can move easily between genres without losing the core of humanity that keeps us engaged, he’s particularly known for his unequivocal, unsentimental, and always fearlessly candid narratives about queer life, set within a social context that’s barely tolerant, at best. He has a knack for capturing both the transient beauty and persistent hardships that seem to define our beleaguered community. His most recent such endeavor, 2021’s “It’s a Sin,” took us back to the harrowing years of the AIDS epidemic, following a group of gay young Londoners as the disease – and the societal homophobia that surrounded it – wreaked its merciless havoc, even as they began to break free from their closets and embrace their queer identities; and while it may have broken our hearts, it was also somehow empowering, a tale that reminded us not just of what we lost, but of what we have survived.

His latest miniseries, however, takes place in the here and now, and it offers a markedly bleaker assessment of the state of things.

“Tip Toe,” which appeared on the UK’s Channel 4 last summer, debuts on U.S. screens via the Starz streaming service on Oct. 2, and it lets us know from its first few minutes that things are not going to end well; that’s not a spoiler – it’s a warning, because if you’re looking for a happy ending, you’re not going to find it here.

A tale of resurgent and emboldened homophobia in a modern-day Britain where open hate for the queer community has surged at an alarming rate, it’s the story of two men whose intertwining destinies feel almost like a tragic accident of fate. Leo (Alan Cumming) is a Gen-X AIDS survivor who has become a beloved figure in Manchester’s queer community, the owner of a popular gay bar that has always been a safe space for the queer, trans, and questioning souls who are struggling toward self-acceptance; his next-door neighbor, Clive (David Morrissey), is a working-class electrician with a floundering marriage and two sons who live secret lives he knows nothing about. He’s an old-school “macho man” whose ingrained misogyny and homophobia have grown increasingly unfiltered with the rise of online “culture war” rhetoric; and while there’s a kind of forced “neighborly” friendship between himself and Leo, there’s also a clear-cut line of judgement – on both sides – that gives their interactions a sense of barely concealed hostility.

When Leo is locked out of his apartment after a messy hook-up gone wrong, Clive comes to his rescue, but uses the opportunity to impose himself on Leo’s privacy. He levies the situation into an opportunity for work – an electrical revamp of Leo’s bar, where he makes no secret of his  disdain for the queer “lifestyle” – and the tension between them continues to build despite Leo’s best efforts at being polite. The escalation reaches a boiling point when the secrets and lies in his own household lead Clive to suspect Leo of being a sexual predator, turning their precarious relationship into a minefield of hostility and inevitably pushing both men into a confrontation that will end in a shocking act of violence.

It might go without saying that “Tip Toe” is not the kind of show most of us would watch “for fun.” Russell’s script starts the relationship between its two antagonists at the threshold between a simmer and a boil, and shows us the outcome before either of them has even said a word, so it’s mostly impossible to avoid the sense of dread that hangs over everything that comes after. This is not a weakness; instead, aided by Peter Hoar’s masterful direction, it gives the show’s five episodes a slow build of tension that keeps us watching with morbid fascination, like the scene of a horrible road accident we’re forced to drive past in slow motion. We’re allowed to feel some hope along the way – after all, we’ve only had a glimpse of what is to happen, and there are other characters with storylines in which we can become invested along the way – but it’s a kind of grim hope, and it perfectly captures the fearful cultural zeitgeist-of-the-moment that the series is ultimately about.

The characters, too, are richly drawn and layered enough to avoid a simplistic “good guy/bad guy” dynamic. Clive is a brute – arrogant, uncivil, and forcefully antagonistic with a hair trigger that responds to anything or anyone that doesn’t meet his approval – but there’s enough broken humanity underneath all that to allow us to see a glimmer of potential for redemption. Likewise, Leo is mostly good-natured and likable, but he has an arrogance of his own, as well as some bitter resentments (most of them related to his ex-husband Curtis played by Charlie Condou), who left him for a woman), which – more than occasionally – surface to provide him with some ugly moments.

There are others, too; Melba (Paul Rhys), Leo’s gender-bending longtime bestie, who sees the growing danger in the world around them and voices it with the resigned stoicism of a reluctant Cassandra; Steph (Elizabeth Barrington), Leo’s straight friend who is not afraid to let him know when he’s too full of himself; Saul (Joseph Evans), Clive’s 20-something son who has evolved a more tolerant and easy-going outlook than his father, and teenaged George (Jackson Connor), Clive’s other son, whose struggles with his own identity take him on a roller-coaster ride of conflicted emotions; Marie (Pookie Quesnel), the wife who despises Clive but is unable to escape her unhappy existence with him; and Zee (Iz Hekseth), Leo’s employee who is trying to choose a name for herself after coming out as trans – along with a variety of other young, queer supporting players who have found refuge at the bar. All of them are written with depth and nuance, even those who remain more or less in the background, and brought to life through excellent, measured performances.

It is, however, Cumming and Morrissey who give the show its irresistible pull, their complex, bristling characters endowed with a palpable authenticity that makes us forget they are merely actors playing roles. They fully inhabit these two thorny men, creating a dynamic between them that feels like a force of nature, and it’s they who provide the terrible power that keeps us from looking away, no matter how much we might occasionally want to.

That’s a good thing, because “Tip Toe” is less a television event than it is a grim reminder that being “out” may no longer be as safe as we were finally beginning to think it was – and just because the alarm bell is coming from the UK, that doesn’t mean we shouldn’t heed its warning on our side of the Atlantic, too.

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