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Blue Cross resolves glitch in enrolling gay spouses

Md. activist’s wife listed as ‘male’ on insurance plan

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Lisa Polyak, gay news, Washington Blade
Lisa Polyak, gay news, Washington Blade

Maryland activist Lisa Polyak encountered problems adding her wife, Gita Deane, to a Blue Cross insurance policy. (Washington Blade photo by Michael Key)

It’s all been resolved. As of Saturday, July 19, federal employee Lisa Polyak, one of the leading activists pushing for Maryland’s marriage equality law, succeeded in adding her legally married spouse and partner of more than 30 years, Gita Deane, to her employee health insurance policy.

The approval came more than two weeks after Polyak’s request to add Deane to her health plan was denied, with a Blue Cross Blue Shield customer service representative informing her that a computer program used to process such requests would not accept same-sex spouses.

On July 20, Polyak, a civilian staff member with the Department of the Army in Aberdeen, Md., discovered to her delight that the quirky computer glitch that initially required Deane’s gender to be listed as “male” in order for her to be approved for Polyak’s health plan was changed to female.

“We have been overpaying for health insurance for so long – 30 years – that we would not have cared if they listed her as a kangaroo, as long as she was covered,” Polyak quipped to the Blade.

Polyak was referring to the fact that the couple had to pay for duplicate health insurance policies for years before states began legalizing marriage between same-sex couples. Once that happened in Maryland earlier this year she still couldn’t add Deane to her health plan because the Defense of Marriage Act, or DOMA, prohibited the federal government from recognizing same-sex marriages.

That remaining impediment ended on June 26 when the U.S. Supreme Court declared DOMA unconstitutional.

Jena L. Estes, vice president of the Blue Cross Blue Shield Association’s Federal Employee program, said the snafu Polyak encountered represented the rare exception in the health insurance giant’s task of changing its internal procedures to enroll same-sex spouses of federal workers just days after the Supreme Court issued its landmark decision.

“As of today, we process probably about 40 requests a day and those are all being handled very successfully,” Estes said in describing how Blue Cross Blue Shield affiliate companies throughout the country are enrolling same-sex spouses into federal employees’ health insurance plans.

According to Estes, CareFirst, the Blue Cross Blue Shield company providing health insurance in the D.C. metropolitan area, has successfully processed about 100 requests by federal employees like Polyak to add their same-sex spouse to their health plan since July 3.

That’s when the U.S. Office of Personnel Management issued a special guidance directing health insurance companies that provide policies to federal employees to begin enrolling same-sex spouses under the federal health benefits program. The OPM guidance and directive allows federal employees to enroll their same-sex spouses for a 60-day period that ends on Aug. 26.

If they don’t arrange for a same-sex spouse to be enrolled by that date they must wait until Nov. 11, when the annual open enrollment period begins for the federal employee health insurance program. The open enrollment period lasts until Dec. 9.

Estes attributes the problem Polyak experienced to a short period in which some of the Blue Cross Blue Shield companies had yet to fully change their internal systems to adapt to the Supreme Court ruling. She noted that the OPM guidance called for the insurance companies to begin processing same-sex spouse enrollments in the federal employee system beginning July 3, just five business days after the Supreme Court decision.

“So once it came out we put protocols in place immediately and began working diligently to make sure that we could accommodate the requests,” Estes told the Blade in a telephone interview on Monday. “And I believe we’ve done that.”

But in Polyak’s case, those system changes apparently weren’t put in place by the CareFirst operation overseeing federal employee health plans where Polyak worked in Maryland.

“I spoke to Blue Cross Blue Shield reps on July 1, July 8, and July 15 and they told me that they had tried and failed to add Gita as my spouse on my insurance plan,” she told the Blade. “I also tried to add Gita as my spouse on the website. But when I identified Gita as a female…the website rejected my change and would not add her to the list of covered family members.”

Polyak said the Blue Cross Blue Shield customer service representatives were cordial and expressed frustration that they couldn’t immediately override the computer program. She said they couldn’t give her a date when the problem would be resolved.

On July 19, several days after the Blade began making inquiries about Polyak’s case with OPM and Blue Cross Blue Shield, she said a CareFirst official informed her that the computer program had been manually overridden and her request to include Deane on her policy was approved retroactively as of June 26. However, for the time being, Polyak said, the official told her Deane would have to be listed as a male.

That troubled Polyak because another company representative had told her that a medical claim filed by Deane’s doctor would be rejected if the claim identified her as female while the insurance policy listed her as male.

However, that problem was somehow resolved overnight, Polyak said. When she checked her insurance policy online on Saturday, July 20, Deane’s gender had been changed to female.

“That shows how quickly we respond,” Estes told the Blade. “But you know, we really have had maybe 15 days since OPM issued its guidance and a couple of those days were federal holidays. So we’ve been working really diligently and I’m really happy it happened in less than 24 hours,” she said in referring to Polyak’s case.

John O’Brien, Director of Healthcare and Insurance for OPM, said OPM has been working with health insurance companies to make sure same-sex couples obtain the benefits to which they are now entitled.

“If a carrier is having problems — computer or otherwise — with updating a federal employee’s enrollment status, the carrier has the responsibility to correct the issues immediately,” O’Brien told the Blade in an email. “In addition, both the carriers and enrollees should contact OPM if problems persist.”

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Rehoboth Beach

Rehoboth mayor calls for commissioner’s resignation after investigation into improper behavior 

Suzanne Goode ‘has violated her oath of office, disgraced position of commissioner’

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Rehoboth’s mayor has called on Commissioner Suzanne Goode to resign. (Photo courtesy of Goode)

Rehoboth Mayor Stan Mills called for the resignation of Commissioner Suzanne Goode, following release of an independent investigation into Goode’s behavior that led Mills to conclude she has violated her oath of office.

Over the past few months, city staff have complained about Commissioner Goode’s extensive and inappropriate communications with them. 

In June, Goode went to the house of a fellow commissioner in an attempt to settle a dispute she was having with his neighbor on the online platform NextDoor. Goode also has a history of using anti-LGBTQ language in various emails. 

“I believe we’ve come to the point where we can take the most severe action we can take at this time to end Commissioner Goode’s intentional lies and harassment,” said Mills. “This has never been about differences of opinions on issues, but rather about uncivil behavior.”

“Commissioner Goode has violated her oath of office and has disgraced the position of commissioner, and she should resign,” said Mills.

In late June, the city of Rehoboth hired Margaret DiBianca, an attorney who specializes in business and employment conflict resolution, to investigate allegations of harassment and inappropriate behavior by Goode toward city employees and fellow commissioners. 

DiBianca submitted the 17-page report on Aug. 12. On Aug. 21, a majority of the commissioners voted to release a redacted version of the report to the public. 

Before the vote, Commissioner Susan Stewart, who is set to be sworn in as mayor next month, said that releasing the report is necessary. 

“In most workplaces, the documented conduct would warrant her termination,” said Stewart. 

“Our laws provide no such path for an elected official. To simply move on would mean keeping this conduct secret, leaving the victims to shoulder the burden themselves without institutional support,” said Stewart. 

The investigation reported that Goode had sent nearly 2,000 emails to city employees since 2024 with more emails being sent almost daily. Only 90 emails from June and July were used in the scope of the investigation.

The report found that the emails contained “intentionally degrading and derogatory language, references to individuals’ family members, religion, and disabilities, as well as language hostile to the LGBTQIA+ community.”

The following emails were noted in the report as examples of ‘hostile’ language toward the LGBTQIA+ community: 

“On November 7, 2025, Cmr. Goode wrote to a constituent, “PS just curious – how does this alienate the ‘Queens’ in [the City] more than the non-queens in the sense how is it a LGBTQ issue? (Not everything in [the City] revolves around gays, right?).”

“On November 15, 2025, Cmr. Goode said to the Targeted Employees “conservatives now have to remain in the closet (conservatives now have to do what gays had to do in the 20th century – ah, the irony) who object to the woke, drag queen bent of [Clear Space Theatre] at times.”

“On December 29, 2025, Cmr. Goode wrote to a constituent, “straight white males like yourself and my husband might as well just shoot themselves. Pale, stale and male doesn’t cut it in this town, eh?”   

The report stated: “The volume of emails and the short intervals between communications sent by Goode reveal a pattern of conduct designed to intimidate, demean and harass rather than to advance legitimate city business.”

The report demonstrated multiple instances of Goode circumventing directives from Mayor Mills requiring her to cease inappropriate communications with city staff.  

The conclusion of the report found that Goode’s behavior “falls substantially and demonstrably outside the bounds of acceptable professional behavior expected of an elected official and public servant in violation of the City’s Civility Code and, in turn, constitutes a violation of the Ethics Code.”

“Cmr. Goode’s communications do not foster a “respectful, courteous, and professional work environment” and do not reflect the “dignity and respect” required by the Civility Code.”

The report outlined six recommendations for the city to follow to address Goode’s behavior. 

The recommendations included prohibiting Goode from contacting city employees and accessing administrative offices, and requiring Goode to undergo city-approved training on subjects such as respectful workplace behavior. 

At the Aug. 21 meeting, the Commissioners voted to adopt all six recommendations. 

During the meeting, Goode was given time to respond before the official release of the report. 

“When an investigation is an attorney up in Wilmington looking at emails, who never contacts me, obviously it is a one-sided investigation,” said Goode. “The investigative reporter never got my side of anything. I was never given the opportunity to defend myself.”

“In June, Commissioner Goode’s communication became even worse,” City Manager Taylour Tedder told the Blade this week. 

Tedder said that the volume of messages jumped to nearly 100 emails just in the month of June.

Tedder identified himself and City Solicitor Lisa Borin Ogden. He said that each of them filed multiple complaints, with one of them being to the Human Resources director.

“With an elected official, there is no way to reprimand or punish them because they’re not an employee,” said Tedder.

Brooke Thaler, communications director for the city of Rehoboth, expressed her frustration with the city’s inability to take serious action against Goode.

“That’s just a bit mind-boggling that something like this can go on, and there’s nothing that can be done about it,” said Thaler. 

“The public put their trust in her when they elected her, and I don’t think that their intention was for her to so badly mistreat city staff,” Thaler told the Blade. 

“It’s highly doubtful that she will stop, but I think the fact that these protections are in place to at least insulate the employees from receiving it when she’s not in person is a good step,” said Tedder. 

Goode responded to the Blade’s request for comment by saying:

“Friday’s session was a kangaroo court and a blatant weaponization of FOIA. The entire report relies on systematic misrepresentation. Time and again, comments I shared from social media or resident outreach were falsely attributed directly to me.

“Without context, these claims are meaningless. As just one example, the city manager accuses me of using a vulgar word on a phone call—a word I do not use (p. 6, line 22). The investigating attorney never even contacted me, proving this process was never meant to be fair,” said Goode. 

“I will not validate or accept an investigation built on inaccurate claims.”

Goode has not announced plans to resign. 

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Maryland

Girlfriends charged with Silver Spring murder to go on trial in 2027

Prosecutors charged both women with killing mother of one of them

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From left, Vanessa Tjongarero-Henderson and Samantha Raebel (Photos courtesy of Montgomery County, Md.)

Two women identified as a couple who are charged with the May 22, 2026, murder of the mother one of them in her Silver Spring home and who were arrested three weeks later in Ohio are scheduled to go on trial for murder April 19, 2027.

According to online records filed with Montgomery County Circuit Court in Rockville, Vanessa Tjongarero-Henderson, 29, of Clarksburg, Md., and Samantha Raebel, 36, of Phoenix are being held without bond in the Montgomery County Correctional Facility until the time of their trial.

Statements from Montgomery County police show the two women were arrested June 10 in Genoa, Ohio, after fleeing from the scene of the murder in Silver Spring. Police statements and court records show they were extradited back to Maryland in July, where prosecutors with the Montgomery County State’s Attorney’s Office obtained indictments against them for murder.

Earlier statements from Montgomery County police say their investigation into the murder led to their decision to initially charge the two women with first-degree murder for the death of Hilde Henderson, 67, who was Tjongarero-Henderson’s mother.

“Through the course of the investigation, detectives identified Henderson’s daughter, Vanessa Tjongarero-Henderson, and Vanessa’s girlfriend, Raebel, as the suspects,” one of the police statements says. It says police obtained arrest warrants for both women and launched a nationwide search seeking help from the public in in locating them.

One of the police statements says an autopsy determined the cause of Hilde Henderson’s death was blunt-force trauma injuries brought about by a murder. Police and the State’s Attorney’s Office, which is prosecuting the case, have yet to disclose whether they have determined a motive for the murder.

Court records show that prior to the start of the April 19, 2027, trial a “motion” hearing was scheduled for Oct. 30, 2026, a pre-trail conference was scheduled for Feb. 12, 2027, and another motion hearing and a status hearing were scheduled for March 12, 2027.  

Court records also show that Tjongarero-Henderson is being represented by attorneys with the Montgomery County court system’s public defender service. The records show that Raebel initially had been represented by a public defender service attorney, but updated records show Aug. 14 is listed as the “removal date” for that attorney.    

The docket shows that on Aug. 20, two new attorneys with the prominent D.C. law firm of Covington & Burling made their official appearance as her attorneys in the murder case. One of them, Daniel Solomon, told the Washington Blade in response to an inquiry that the defense has no comment at this time on the case.

He confirmed that Covington & Burling is representing Raebel on a no-cost, pro bono bass.

The office of the Montgomery County public defender service didn’t immediately respond to a phone message from the Blade asking for a comment on the Tjongarero-Henderson case. 

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Delaware

Delaware fines Rehoboth bar $15,000 for discriminating against trans woman

Hideout told patron she had to use men’s room due to gender marker on driver’s license

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The Hideout bar on Route 1 in Rehoboth was fined $15,000. (Blade file photo)

The Delaware Human and Civil Rights Commission voted to fine Hideout Arcade Bar & Grille $15,000 last month due to a discrimination complaint filed by a trans woman over her use of the bathroom. 

Katie Sorber, a transgender woman, said that on April 5, 2023, she was stopped by employees and told she could only use the men’s bathroom due to the “male” gender marker on her driver’s license. This occurred after Sorber presented her ID upon entering the bar and ordering a drink. 

Sorber took to Facebook to complain about her experience at the bar after she was told to use the men’s bathroom. 

On April 12, 2023, Sorber returned to the Hideout but was barred from entering due to her post on social media. 

Following Sorber’s post, Bryan Derrickson, the owner of Hideout Arcade Bar & Grille, allegedly began enforcing a policy in which patrons had to use the bathroom that corresponded to the gender marker on their ID.

Derrickson was ordered to pay $10,000 to Sorber, $5,000 to the Special Administration Fund, as well as conduct anti-discrimination training with employees, remove the ban on Sorber from the establishment, and revise the bar’s bathroom policy. 

The commission ruled that the bar and Derrickson had wrongfully discriminated against Sorber on the basis of her gender. 

Derrickson’s explanations for the denial included safety concerns, a third-party patron complaint, and a reference to the health code. The panel found this to be inconsistent and lacking factual support upon cross-examination.

The case was evaluated under the Delaware Equal Accommodations Law, which explicitly prohibits discrimination and retaliation in places of public accommodation based on gender identity.

This was the second time that the bar has been fined for discriminating against a transgender woman. The bar received a $2,000 penalty in September of last year for denying a transgender woman entry in 2023

Half of the fine went to Kathy Carpenter Brown, the trans woman who experienced the discrimination. Brown is the founder of TransLiance, an LGBTQ+ advocacy group in Delaware. 

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