Opinions
Does corporate America really care about you?
Secret forced arbitration contract clauses undercut equality laws
The LGBTQ community first flexed its muscle with corporate America thousands of feet in the air.
In April 1993, an American Airlines flight crew messaged ground control to request a “complete change” of blankets and pillows onboard the aircraft because of a “gay rights activists group onboard” headed to the March on Washington. The message’s meaning was not subtle: the crew ignorantly thought the amenities had been sullied by openly gay people.
The reaction from LGBTQ advocates was fast, furious – and effective. In many ways, it forever changed the way corporate America saw — and marketed to — the LGBTQ community. The incident led American Airlines to form the first-ever corporate marketing team to support LGBTQ causes. That led to changes internally that made the airline a standard bearer for what constituted an LGBTQ-friendly business.
Business has been mostly supportive since then. Corporations responded swiftly when North Carolina adopted its “bathroom bill” targeting the transgender community. And the U.S. Chamber of Commerce – hardly an icon of progressive values – urged Congress to pass the Uniting American Families Act, a bill to allow lesbian and gay American citizens to sponsor their same-gender partners for residency inside the U.S., long before federal marriage recognition made that possible.
The Human Rights Campaign’s Corporate Equality Index, ranking businesses on their LGBTQ-friendly policies, and visionary marketing gurus like Bob Witeck, who pioneered many of today’s corporate equality practices, also made corporate America more supportive. (Full disclosure: my very first professional marketing job was with Bob Witeck, whose firm advised the American Airlines Rainbow TeAAm.)
However, one troubling trend has actually increased in recent years: the use of forced arbitration clauses to keep employees out of court.
Arbitration is used by corporations to avoid true accountability. Its most common usage, until recently, was in consumer agreements. Buried deep within the contracts consumers sign for cell phones, rental cars and other services has long been the “fine print” saying you agree to bring any dispute in arbitration and not in court.
That practice was bad enough, forcing millions into secretive arbitration proceedings where evidence cannot be shared or is rarely made public. Corporations usually prevail.
Now there’s another alarming new trend: in the wake of the pandemic, more corporations are forcing their employees to sign away their right to their day in court as a condition of accepting a job. The Washington Post recently reported that, “U.S. employers relied heavily on arbitration in the first months of the pandemic, pushing a record number of complaints involving discrimination, harassment, wage theft and other grievances through a closed-door system largely weighted against consumers and workers.”
For the LGBTQ community, that means employees must promise not to sue their employer in court if they encounter discrimination, harassment – or even physical assault – on the job. Instead, they must take their claim to arbitration which, the Post explained, “keeps employment disputes out of the public eye and fails to hold corporations accountable.”
So, if you’re a lesbian denied a promotion because of your sexual orientation or a transgender employee who is denied access to the restroom consistent with your gender, you have no way of taking your boss to court and little hope that, even if you pursue your claim in arbitration, your experience will ever come to light or help others facing the same situation inside the same company. Even in a world where the Equality Act becomes law, arbitration agreements would undermine that federal protection.
More and more employers are insisting employees sign away that right as a condition of being hired. “Most nonunion U.S. companies require arbitration, leaving 60 million workers without legal recourse, according to a 2018 report from the Economic Policy Institute,” the Post noted. And the numbers have only grown over the past three years.
It is time for the LGBTQ community to see forced arbitration – and especially forced arbitration in employment contracts – for what it is: an increasingly pervasive tactic that helps enable employment discrimination, workplace harassment and other unfair practices. Our community must insist that businesses do better – or face losing our support and our money. We’ve done that before and we can do it again.
As a first step, the Human Rights Campaign should immediately begin scoring corporations’ arbitration policies as part of its Corporate Equality Index screening. Any company that forces LGBTQ employees into arbitration should be docked points on the Index. HRC should also endorse and score Members of Congress on their support for The FAIR Act, a bill pending in Congress that would significantly rollback the scourge of forced arbitration.
Secondly, groups like Out and Equal must vigorously educate both employees and employers about the dangers of forced arbitration — how it impacts LGBTQ workers and why it must never be a condition of accepting a job.
And finally, we must demand that the U.S. Chamber of Commerce drop their support of this discriminatory practice. The Chamber – far from its days of advocating for same-gender binational couples – is now the country’s top defender of arbitration that locks LGBTQ employees out of court.
It’s been nearly two decades since our community responded to that awful incident in the sky and insisted that, in order to be “something special in the air,” American Airlines had to commit to something meaningful here on the ground. Now we must find that same resolve – and use some of those same tactics – to help LGBTQ employees. Corporations that force employees to sign away their legal rights in order to earn a living do not deserve our business, our talent or the label of LGBTQ ally.
Steve Ralls, Director of External Affairs for Public Justice, previously served as Director of Communications for Immigration Equality and Servicemembers Legal Defense Network.
For more information about Public Justice and forced arbitration, visit PublicJustice.net.
Commentary
He is 16 and sitting in a Cuban prison
Jonathan David Muir Burgos arrested after participating in anti-government protests
Jonathan David Muir Burgos is 16-years-old, and that fact alone should force the world to stop and pay attention. He is not an armed criminal, nor a violent extremist, nor someone accused of harming others. He is a Cuban teenager who ended up behind bars after joining recent protests in the city of Morón, in the province of Ciego de Ávila, demonstrations born out of exhaustion, desperation, and the growing collapse of daily life across the island.
Those protests did not emerge from privilege or political theater. They erupted after prolonged blackouts, food shortages, lack of drinking water, unbearable heat, and a level of public frustration that continues to deepen inside Cuba. People took to the streets because ordinary life itself has become increasingly unbearable. Families are surviving for hours and sometimes days without electricity. Parents struggle to find food. Entire communities live trapped between scarcity and silence.
Jonathan became part of that reality.
And today, he is sitting inside a Cuban prison.
The World Health Organization defines adolescence as the stage between approximately 10 and 19 years of age, a period marked by emotional, psychological, and physical development. That matters deeply here because Jonathan is not simply a “young protester.” He is a minor. A teenager still navigating the fragile years in which identity, emotional stability, and personal growth are being formed.
Yet the Cuban government chose to place him inside a high-security prison alongside adults.
There is something profoundly disturbing about a political system willing to expose a 16-year-old boy to the psychological brutality of prison life simply because he exercised the right to protest. A prison is never only walls and bars. It is fear, humiliation, emotional pressure, intimidation, and uncertainty. For a teenager surrounded by adult inmates, those dangers become even more alarming.
The situation becomes even more serious because Jonathan reportedly suffers from severe dyshidrosis and has previously experienced dangerous bacterial infections affecting his health. His condition requires proper medical care, hygiene, and adequate treatment, precisely the kind of stability that is difficult to guarantee inside the Cuban prison system.
Behind this story there is also a family living through a kind of pain impossible to fully describe.
Jonathan is the son of a Cuban evangelical pastor. Behind the headlines there is a mother wondering how her child is sleeping at night inside a prison cell. There is a father trying to hold onto faith while imagining the emotional and physical risks his teenage son may be facing behind bars. Faith does not erase fear. Faith does not prevent parents from trembling when their child is imprisoned.
And this is where another painful contradiction emerges.
While a Cuban pastor watches his son remain incarcerated, there are still political and religious voices outside Cuba romanticizing the Cuban regime from a safe distance. There are people who speak passionately about justice while remaining silent about political prisoners, repression, censorship, and now even the imprisonment of adolescents.
That silence matters.
Because silence protects systems that normalize abuse.
For too long, parts of the international community have spoken about Cuba through ideological nostalgia while refusing to confront the human cost paid by ordinary Cubans. The reality is not romantic. The reality is families surviving in darkness, young people fleeing the country in massive numbers, parents struggling to feed their children, and now a 16-year-old boy sitting inside a prison after joining a protest born from desperation.
No government has the moral right to destroy the emotional and psychological well-being of a teenager for exercising freedom of expression. No ideology should stand above human dignity. And no institution that claims to defend justice should remain indifferent while a child becomes a political prisoner.
Jonathan David Muir Burgos should not be in prison.
A 16-year-old boy should not have to pay for protest with his freedom.
Commentary
Celebrate Pride in Lost River, a slice of rural heaven
West Virginia LGBTQ getaway hosts events June 12-14
“Country roads, take me home, to the place I belong, West Virginia …” Those immortal lyrics describe one of the best-kept secrets for LGBTQ Washingtonians: Lost River, W.Va.
Less than 2.5 hours from the D.C. metro area, Lost River, in Hardy County, W.Va., is a haven for LGBTQ Mountaineers and our nearby city neighbors. From queer-owned businesses and artwork to a vibrant community of LGBTQ residents, Lost River has been a destination for LGBTQ visitors seeking a mountain getaway for nearly 50 years. For some, our rural community has become home for those who want to trade city life for country living.
Because Lost River welcomes all, we celebrate Pride each year in our slice of heaven.
Lost River Pride Weekend will be held June 12–14, the weekend prior to Capital Pride. If you haven’t been, our Pride is a little different from the urban Pride events most people are used to. In Lost River, forget the multinational corporate sponsors. Instead, think about local talent, grassroots community organizations, and our version of patriotism on full display. Most of all, we welcome people from all walks of life to live authentically as themselves, regardless of where they come from, how they think, or how they love. We truly welcome everyone.
Coincidentally, Lost River Pride Weekend is being held on President Trump’s birthday weekend, including a variety of traffic-jamming events in the D.C. area and the upcoming fight on the White House lawn. Why not come visit Lost River for the day or the weekend (we have some wonderful places to stay) and get a taste of West Virginia living?
While our town has only about 500 people at any given time, we swell to over twice that during Pride weekend. Friday evening includes an intimate cabaret at the Inn at Lost River (whose general store is on the National Register of Historic Places). Our centerpiece, the Lost River Pride Festival, is hosted on Saturday at the local farmers market, followed by an afternoon drag pool performance and an evening performance by the world-renowned Tom Goss at the Guesthouse Lost River. Finally, we finish the weekend with a closing brunch at the Inn to reaffirm our Pride. In between events and throughout the weekend, visitors and locals indulge in local art, restaurants, and more.
We recognize that West Virginia isn’t always seen as welcoming to LGBTQ people. State law does not protect against discrimination based on sexual orientation or gender identity, and cultural stereotypes remain persistent. Additionally, trans girls are prohibited from participating in sports of their affirmed gender in schools. In a state considered one of the most conservative, it can be difficult to see progress.
However, our community exists to prove that progress is possible. In fact, due to the work of statewide groups such as Fairness WV, 21 municipalities have passed local ordinances prohibiting discrimination based on sexual orientation and gender identity, covering more than 13 percent of the West Virginian population. Last year, Lost River Pride sponsored the first-ever equal cash prize for the nonbinary category of the Lost River Classic, a local bike race held annually. There is hope in every corner of our community.
Recently, Lost River Pride was the only West Virginia contingent in the 2025 World Pride Parade, which was held during Capital Pride Weekend. I will always remember our rugged truck coming down 14th Street to a sea of diverse, friendly faces, while waving our state flag and hearing many voices singing “Country Roads” in every remix available (trust me, there are many).
Lost River Pride is one of only a handful of Pride organizations in West Virginia and one of the few structured as a nonprofit. We sponsor the only LGBTQ scholarship in Eastern West Virginia for a graduating senior from a local high school. Moreover, we provide monthly community programming and make frequent donations to local allied nonprofits, including the fire department, food pantry, and schools.
I encourage you to attend Lost River Pride Weekend, especially this year’s Lost River Pride Festival on Saturday, June 13, from 12-4 p.m., at the Lost River Farmers Market (1089 Mill Gap Road, Lost City, W.Va. 26810). Feel free to reach us at [email protected] or visit our website at lostriverpride.org for more information.
Tim Savoy is president of the board of directors of Lost River Pride.
Opinions
Protection should mean protection
Disbelief as court modifies protective order against Pasha
There is a particular kind of disbelief that Black queer women know intimately. It is not always explicit. It shows up in hesitation, in “both sides” framing, and in systems that require us to prove, again and again, that we are worthy of safety.
We see that disbelief happening now with the temporary protection order (TPO) involving an individual, D. Pasha. He is accused of repeatedly harassing staff, board members, and volunteers at the Capital Pride Alliance, which led the organization to ask the court for protection.
The Capital Pride Alliance did not seek this order lightly. They spent over a year documenting his harassment, and several witnesses gave almost two hours of testimony about a pattern of behavior that caused real fear. The organization also spent months working out how to legally protect its staff, volunteers, board, and contractors from this individual.
At first, the Court agreed and issued a stay-away order that included CPA’s office and other locations, setting a clear boundary to protect staff, volunteers, and community members.
But that protection did not last.
After the order was issued, Pasha spoke with a reporter from the Washington Blade and learned that CPA shares office space with the DC LGBTQ Center. It is important to note that he didn’t know this detail before. He then sought an emergency hearing, claiming he needed access to “vital services” from the CPA and DC LGBTQ Center shared offices.
The Court granted it, allowing access with a 24-hour notice to CPA. According to the Court, the modification was based on Mr. Pasha’s claim that denying him entry to the DC Center would prevent him from accessing essential support services provided there. Although CPA objected and highlighted the lack of recent service usage and the availability of alternatives, the Court determined that his stated need for services warranted an exception to the stay-away order.
Let’s be clear about what this means.
There is no record of him accessing services or being at the DC LGBTQ Center in over a year. Numerous organizations across DC provide the same services he cited: food, clothing, computers, Wi-Fi, without placing him in proximity to the people who testified against him.
And yet, the Court modified the order to allow exactly that.
Then it escalated. Following the modification, he sent more than 20 emails and text messages in attempts to gain access to our office space, triggering another emergency hearing. At that second emergency hearing, the court maintained its previous decision, allowing Mr. Pasha continued access to the location.
This is not a technicality. This is a failure of real protection.
The outcome was shaped not just in the courtroom, but in how it was presented afterward.
Recent coverage centered the acceptance of a less restrictive order, while giving the person at the center of this case a platform to define the narrative in his own words. He was described as an LGBTQ activist, quoted at length, and presented with his name, voice, and image, including statements like “I am happy with what we have accomplished so far,” “even if I lose this case, I am glad that I spoke up,” and that “the truth will come out.”
That framing does not exist in a vacuum. It omits important context about the pattern of conduct that led to this case, including the history and the events that followed the Court’s initial order. It also gives weight to claims about access to services that are not reflected in actual usage.
At the same time, the hours of testimony describing a pattern of conduct that caused fear, serious alarm, and emotional distress are reduced to a small part of the story. The individuals who came forward are largely unnamed, unseen, and unheard. The record that was built in court is condensed, while his narrative is expanded.
When one side is given visibility, voice, and narrative, and the other is reduced to summary, that is not balance. It is distortion.
We also need to be honest about who is being asked to bear the consequences of that failure.
Two Black queer women testified. They followed the process. They showed up, told the truth, and trusted the system to do what it is designed to do: protect them.
Instead, the system created a pathway back to proximity, back to fear.
That is not a neutral outcome. It is a choice about whose safety matters most and whose safety can be compromised.
This is not an isolated incident. It reflects a broader pattern in how systems fail Black women, survivors, and LGBTQ+ people, especially at the intersections of those identities.
According to the Human Rights Campaign, data shows that over 60% of bisexual women and more than 40% of lesbian women experience physical violence or stalking.
Violence does not start with homicide. It starts with being dismissed, with being minimized, and with systems that do not act fairly or quickly when harm is reported.
It starts when people question the credibility of Black queer women.
When access is granted to those who cause fear, instead of protection being fully extended to those who experience it.
And it continues when we treat these outcomes as unfortunate, rather than unacceptable.
Capital Pride Alliance believes in access. We invest in it. We help sustain the very services being cited in this case. But access cannot come at the expense of safety, especially when alternatives exist, and risk is known.
The question here is not complicated: what does protection actually mean, and who deserves it?
If a court acknowledges harm but still allows proximity, is that protection?
If Black queer women testify and are still placed within reach of the person they testified against, what message does that send?
We cannot keep calling these systems fair if they keep putting the same people at risk.
Courts need to think about safety in a broader sense, one that reflects real life rather than just following procedures. This means looking at not only direct threats, but also ongoing harassment, intimidation, and the real fear survivors feel when they must share space with someone who has harmed them.
Real changes could include ensuring stay-away orders are enforced even in shared spaces, working with community groups to offer alternative ways to access services, and asking survivors about their safety needs before changing protection orders. Courts should also get training on the experiences of Black queer women and LGBTQ+ survivors, so their voices and realities are at the center of decisions.
Our community needs to work toward real safety and protection. Because visibility without safety is not liberation. Protection that can be so easily undone is not protection at all.
May 28 is LGBTQ+ Domestic Violence Awareness Day.
#SeenAndBelieved is a call to action: recognize the harm, trust survivors, and create systems that truly protect them.
June Crenshaw is COO of the Capital Pride Alliance.
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