Financial
Pepco employee talks diversity, inclusion, and COVID
Meet Brad Harlacker, senior transmission system operator

Brad Harlacker is a Senior Electrical Transmission System Operator at Pepco. We spoke to him about his career, his experience as a member of the LGBTQ community, the importance of diversity and inclusion illustrated at a major energy company, and how the COVID-19 pandemic has changed his role.
WASHINGTON BLADE: What does a typical day look like for you as a Transmission System Operator, and how has it changed during the COVID-19 crisis?
BRAD HARLACKER: I normally drive from Frederick, Md., to our Operations Control Center in Montgomery County, but now I’m working from our back-up Control Center. I get in around 2:30 a.m., and I usually have one other person with me. We monitor the electrical connections between substations and other operating companies to control the electrical grid throughout Prince George’s County, Montgomery County, and the District. We also dispatch personnel to substations to assess and repair any issues that arise during the day, and utilize overhead and underground crews to assess and repair any issues. When interacting with these crews, I have to visualize what they are doing in the field to ensure their safety at all times.
Before COVID-19, I worked on a repeating rotation of four days, four nights, three days, and three nights. Now we’re working seven days on, seven days off, seven nights on, seven days off. This new rotation is used to reduce the possibility of contracting the virus by minimizing personnel overlap during shift changes and will continue until the pandemic ends.
BLADE: How long have you been with Pepco?
HARLACKER: Fifteen years in December. I was the first person to be hired from outside of the company to the Control Center.
BLADE: How have diversity and inclusion efforts changed for you over your career?
HARLACKER: I was in the Navy from 1988 to 2003 and during that time, I was out as a gay man – and there was never a problem. (I never let people feel that they had any control over me due to my sexuality.) When I started my career at Pepco, I wasn’t in the closet, I just didn’t say anything until recently. And now that I am out, everyone still treats me the same way. I am part of a team and we work together to keep things running smoothly. Pepco is a good company in that way!
BLADE: What was your job in the Navy?
HARLACKER: I was a Nuclear Reactor Operator, like Homer Simpson. I worked my way up from a paygrade E-3 to E-7. Prior to enlisting, I went to Penn State for Electrical Engineering. The math and sciences were a breeze; however, I couldn’t seem to get past some of the degree requirements of Economics and the like. Then a Navy recruiter asked me to take a nuclear-based test – and I’m a really good test taker – so I passed and worked as a nuclear reactor operator on a few different aircraft carriers. I later went to New York for three years to train nuclear operators in Saratoga Springs.
BLADE: Do you feel even more pressure now to maintain the grid during this time?
HARLACKER: I have always felt that people rely on our service – but it’s more evident now compared to any other time in history because of the increased use of the internet, and the need for energy to go about our daily lives.
BLADE: Has there been a particular experience in your career that has influenced the way you address diversity and inclusion as a professional?
HARLACKER: The diversity at Pepco is even greater than it was in the Navy. Pepco allows everyone to be included in every aspect of the company, which is a good thing. It’s nice to hear from everyone and learn more about how they think. Having everyone the same forces a given paradigm that keeps us from thinking about alternatives, but the diversity at Pepco breaks this and allows for innovation.
BLADE: Looking back on your career, what are some of the greatest accomplishments you’ve been a part of or championed related to LGBTQ diversity and inclusion in the workplace?
HARLACKER: When people see people like themselves – like me, it’s a good thing. I’m sure the rest of the community feels the same way. I’m not a leader of the LGBTQ community in the workplace. I just go in and do my job. Sometimes just being a role model is enough.
BLADE: How has your work changed since the COVID-19 outbreak? How are you managing as a member of the LGBTQ community during this time?
HARLACKER: I know that many other people have their jobs on hold right now, so I’m sure it’s affecting the rest of the community a lot harder than it’s affecting me. Thankfully I still have a job to go to and get paid. Most of my friends are in the same industry that I am because most of them were in the Navy. The only way my life has really been affected is in the wearing of a mask everywhere and not being able to eat at my favorite restaurants, or not being able to get a haircut as easily as before.
BLADE: How are you staying resilient?
HARLACKER: Honestly, I stay resilient by maintaining a routine. It helps a lot. I walk 10,000 steps a day. On my off time, I go home to Pennsylvania and split staying with both sets of my parents, who are both getting older. I don’t want to be the person that says that they wished they would have spent more time with my parents before they died.
BLADE: In years ahead, what would you like to see for diversity and inclusion?
HARLACKER: Diversity efforts seem to be in a good place right now. I’m quite content with how things are going. If we keep moving in the right direction, we should be good.
BLADE: What support do you receive from leadership at Pepco?
HARLACKER: Pepco’s leadership immediately acts to remove obstacles from our work. They are constantly having anonymous surveys as a feedback loop to see what the workplace is thinking and how the process should be modified to ensure the safety and happiness their employees.
BLADE: How does Pepco leadership’s support for the LGBTQ community look to you?
HARLACKER: We have Pride Employee Resource Groups in our company, and it’s so refreshing to see the support for our community. It is nice to see groups that have the LGBTQ community represented within Pepco and Exelon. Our leadership is heavily involved at the top levels of these groups, which makes me feel that they do care and are not just checking a box.
BLADE: What advice would you give to the LGBTQ community to stay resilient during this time?
HARLACKER: If I didn’t have the job that I do now, I would have taken the “down time” to learn something new – there is so much information online for learning new skills and trades. I am currently learning how to integrate secondhand video conferencing VOIP phones onto non-compatible platforms. It’s quite a task, since companies make everything proprietary to keep you buying from just them!
I suppose the advice that I would offer is to not sit around and wait for something to happen – make it happen. Life is short, be the best that you can be. You don’t have to go at it alone. You don’t have to feel like it is you against the world. There are many resources and people out there willing to help you. You have to just take the first step.
Real Estate
When buying a home, it’s decisions, decisions, decisions
Keeping notes on the process makes for an informed purchase
When looking to buy a home, there are lots of details to consider. Many of my clients would come to me and say, “Joe I want to buy a place, but I haven’t decided which neighborhood to buy in.” And the struggle was real. A few clients had everything decided from the color of the hallway walls to the cabinet handles and sometimes which three square blocks they wanted to look at.
But other clients were occasionally looking at properties in areas as distinct as Union Market/NOMA, Brookland, Logan Circle, and then we would even go across the river to look at a property in Shirlington or the Van Dorn areas of Virginia, which all have their own unique flavor and characteristics.
Sometimes clients would tell me, “I only want to look in Mount Pleasant or Adams Morgan.” Or, “don’t even show me any properties west of this street or south of that street.” My job wasn’t to convince people where to live. It was to just take the parameters they set for me and find as good of a property in that zone as I could, coordinate the showings and, if necessary, offer the strategy.
One can see that buyers often had more decisions to make than a seller. From a seller’s perspective, the house was where it was, and we just had to make the best of it. But working with a buyer could mean looking at five different neighborhoods, and then being a “thought partner” to help them figure out which were the top two or three areas they had seen, and then further distilling those down into what was available and weighing those options against each other.
One house could have the dream bathroom but also be located six blocks further from a Metro stop, walkable shopping and dining, and “just too far away from my friends.” Another house could have all the neighborhood options a client was looking for, but was just not in turnkey condition, and would require an additional $30,000 of upgrades once purchased to make it into the dream home they envisioned.
One activity I often asked buyers to do was to keep an active list in their heads of the properties they liked, and to keep a running rank of the top three. I often encouraged them to bring a notebook along on the journey where they could take notes and write down questions they thought of as they looked. It was an important decision, and sometimes the largest purchase of their lives. Why not take it a little seriously, and take notes? This could often help the buyer later when they felt it was time to decide.
The point here is, keeping a notebook handy can sometimes help a person with what feels like an overwhelming process. It provides a space to explore how one feels, jot down important details to remember, and then use that to make an informed decision.
Joseph Hudson is a referral agent with RLAH. Reach him at 703-587-0597 or [email protected].
Real Estate
Under-the-radar Delaware beach towns smart buyers are targeting
There are other options if Rehoboth prices are scaring you off
Look, we love Rehoboth. We will always love Rehoboth. Queer folks have been flocking there since the 1940s, and with scores of LGBTQ-owned businesses and a Pride calendar packed tighter than the boardwalk in July, “Rehomo” earned its crown fair and square.
But let’s be honest with each other: trying to buy property there right now feels a lot like trying to get a reservation at the one good restaurant in town on a Saturday in August. Everyone wants in, inventory is tighter than your swim trunks after Labor Day brunch, and the prices have officially entered “are you kidding me” territory.
So here’s a thought: What if you didn’t fight the crowd? What if, instead, you let Rehoboth keep doing its glorious, chaotic, glitter-bomb thing and you quietly built your beach life 15 minutes away for considerably less drama and considerably more square footage? Here are four towns ready for their close-up.
Lewes: The Charming Overachiever
Lewes is what happens when a beach town actually has its life together. Historic charm, walkability, proximity to Cape Henlopen State Park, less crowding, and a strong year-round community. Unlike towns that turn into ghost towns after Labor Day, Lewes maintains a real community all year long, which is more than we can say for some situationships.
And right now, the market is practically begging you to make a move. It’s one of the most desirable and stable markets in the county — built for buyers thinking long-term, not flippers, and Sussex County overall has flipped into genuine buyer’s market territory for the first time in years. Translation: you finally get to be the one with leverage.
Bethany Beach: My Personal Pick
Full disclosure: I own in Bethany. So consider this section a little biased — and also the most honest thing I’ll tell you in this whole article.
When I drive down from D.C., I’m not looking for more of D.C. I love this city, but I also love leaving it — and yes, some of the people in it too (you know who you are, and so do I). Bethany gives me that full exhale. It’s quiet in the way that actually means something: fewer crowds, slower mornings, a soundtrack that’s mostly waves instead of nightlife. It leans hard into its “quiet resort” reputation, with low property taxes and a limited geographic footprint, and it is not the least bit sorry about it.
But quiet doesn’t mean isolated. I’ve got a genuinely excellent food scene nearby, real shopping, and a string of charming neighboring beach towns — and when I do want a taste of Rehoboth’s energy, it’s a short, easy drive away. I get to choose my dose of chaos instead of living inside it.
And here’s the part that matters most for this article: the price. If you’ve looked at Rehoboth listings and quietly closed the tab in despair, I need you to hear this — you can absolutely afford a beach house. It just doesn’t have to be in Rehoboth. Bethany’s average home value sits around $848,592, which is still real money, no question — but it buys you more house, more land, and more peace than the same budget gets you closer to the boardwalk. Bethany is welcoming too, just without Rehoboth’s decades of built-in queer institutional history — and for plenty of us, that trade-off is more than worth it.
Fenwick Island: Small Town, Big Flex
Fenwick rarely gets mentioned and, frankly, it should be insulted. It’s tiny, it’s quiet, and it has beach access without the carnival energy. The market data tends to lump it in with Bethany, where single-family oceanfront homes clear $1 million while entry-level condos start in the $600s — proof that “under-the-radar” doesn’t mean “bargain bin,” it means “fewer people fighting you for it.”
South Bethany: For the Boat Gays
Some of us want sand between our toes. Others want a private dock and a boat named something deeply unserious. South Bethany’s canal communities are built for the latter — water access on both sides, fewer crowds, and a lifestyle that says, “I have a captain’s hat and I am not afraid to wear it.”
The Math Works in Your Favor Now
Here’s the part that should really get your attention: Sussex County’s median sold price has dropped to $440,000, down 3.3% year-over-year, and buyers are routinely closing around 88 cents on the dollar compared to asking price. That’s a far cry from the unhinged bidding wars of 2021 and 2022, when overpaying was basically a competitive sport. Inventory across the county sits at nearly 2,500 active listings — the most of any county in Delaware, meaning you actually get to be picky for once. Revolutionary, we know.
And no, choosing one of these towns doesn’t mean leaving your people behind. Sussex Pride serves the entire county, not just Rehoboth proper, and CAMP Rehoboth’s resources extend well beyond town limits too. You’re not exiling yourself to the suburbs of queerness — you’re just getting a bigger kitchen, a quieter porch, and a much shorter line for the bathroom.
Add in the fact that Delaware has no estate tax and some of the lowest property taxes around, savings that genuinely add up over a retirement horizon, and the case writes itself. Rehoboth will always be the beating, sequined heart of queer beach culture in Delaware. But if you’ve been telling yourself a beach house isn’t in the cards — I’m here to tell you it absolutely is. It just might be 15 minutes south, with your own quiet porch, your own salt air, and considerably more room to breathe.
Have a real estate question or Rehoboth market tip? Reach out to [email protected] for LGBTQ-friendly real estate resources in the Rehoboth area.
Justin Noble is a Realtor licensed in D.C., Maryland, and Delaware with Monument Sotheby’s International Realty. Reach him at [email protected] or 302-897-7499.
Real Estate
‘Culture eats strategy for breakfast’
Real estate agents must adapt, learn how to manage from within
“Culture Eats Strategy for Breakfast” was a phrase often repeated in many of my management courses from the University of Illinois. The concept was discussed at length – how the best laid plans can sometimes be supported or derailed by the culture of the people involved in whichever project to be implemented. Whether it be a project to implement new software, roll out a new product or service, or just reaching a sales target, the way the team involved works together can indeed affect the outcome.
Perhaps this is just another way to say, “teamwork makes the dream work!” Most teams usually have someone who is designated as a leader. The leader can try to lead through authority and control or can alternatively try to lead through influence and encouraging a more collective framework for solving problems.
Why does this matter when picking the right real estate agent or team to work with? Besides having a job as a salesperson for the brokerage, the real estate agent is contractually bound to act on their client’s behalf. The buyer broker agreement is in place so that the agent and the client can work together as a team in communications regarding offer strategy, during negotiations, implementing marketing plans, as well as selecting which renovations or upgrades to choose before selling a property. After the property goes under contract, the job isn’t “done”. There is still work to do.
At this point, the agents then turn into a project manager of sorts – coordinating communications between the lending team, the title attorneys, the other client’s agents, any governmental agencies that could be involved in down payment assistance or helping to clear a property for a sale, and often times groups like a condo board, a home inspector, or contractors when arranging repairs and estimates before a final walk through.
In short, the agent takes on somewhat of a “leadership role” in the transaction and ensures that all the ducks stay in a row until the project is complete. That agent will hopefully be very fluid and forthcoming with their information, copying the required parties on all communications and creating a “paper trail” of who said what or didn’t offer to fix A, B, or C, so that all the minutiae of the contract can be addressed and fulfilled before the settlement date. The agent often must wear many hats and quickly learn the communication styles of an entire new set of people in a short period. One person may not return calls for a week after being contacted. Another person may go on vacation at the beginning of the process and not return emails for two weeks. Another person may wish to have daily updates of the progress of the process.
In this way – an agent quickly learns in each transaction that “culture can eat strategy for breakfast.” Because the agent must adapt to a wide variety of communication styles, learn how to “manage from within”, build support for closing the project by the due date, and somehow keep all the interested parties invested, engaged, and responsive.
Who you work with matters when picking the right person to represent you in your next transaction – so, just remember that “teamwork makes the dream work!”
Joseph Hudson is a referral agent with RLAH. Reach him at 703-587-0597 or [email protected].
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